6.0.4 RAID won't mo...
 
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6.0.4 RAID won't mount

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(@allenat)
Active Member

@softraid-support

 

 

screenshot

kernelmanagerd is running - see screenshot.

 

To your question earlier, i do not see a staged_extensions folder, but here is what I do see:

---

andret@Andres-iMac ~ % ls -al /Library/Stage*

 

/Library/StagedDriverExtensions:

total 0

drwxr-xr-x@  2 root  wheel    64 Jan  1  2020 .

drwxr-xr-x  75 root  wheel  2400 May  4 18:34 ..

 

/Library/StagedExtensions:

total 0

drwxr-xr-x@  4 root  wheel   128 May 17 21:19 .

drwxr-xr-x  75 root  wheel  2400 May  4 18:34 ..

drwxr-xr-x   4 root  wheel   128 May 17 21:19 Applications

drwxr-xr-x   3 root  wheel    96 May 17 21:19 Library

andret@Andres-iMac ~ % 

 

Also

 

The kexts seem to be located here:

 

andret@Andres-iMac ~ % ls -al /Library/StagedExtensions/Library/Extensions

 

total 0

drwxr-xr-x  15 root  wheel  480 May 18 13:12 .

drwxr-xr-x   3 root  wheel   96 May 17 21:19 ..

drwxr-xr-x   3 root  wheel   96 Jan 14 20:53 BlackmagicIO.kext

drwxr-xr-x   3 root  wheel   96 Oct  7  2019 CalDigitThunderboltStationChargingSupport.kext

drwxr-xr-x   3 root  wheel   96 Jan 14 20:53 DeckLink_Driver.kext

drwxr-xr-x   3 root  wheel   96 Sep 25  2019 EPSONUSBPrintClass.kext

drwxr-xr-x   3 root  wheel   96 Jan  1  2020 HighPointIOP.kext

drwxr-xr-x   3 root  wheel   96 Jan  1  2020 HighPointRR.kext

drwxr-xr-x@  3 root  wheel   96 Dec 15 20:25 LogitechHIDDevices.kext

drwxr-xr-x@  3 root  wheel   96 Dec 15 20:25 LogitechUnifying.kext

drwxr-xr-x@  3 root  wheel   96 May 17 21:22 OWC_SATA_Command.kext

drwxr-xr-x@  3 root  wheel   96 May 17 21:22 OWC_SCSI_Device.kext

drwxr-xr-x@  3 root  wheel   96 May 17 21:22 OWC_SCSI_Device_0E.kext

drwxr-xr-x@  3 root  wheel   96 May 17 21:22 SoftRAID.kext

drwxr-xr-x   3 root  wheel   96 Mar 17  2020 ufsd_NTFS.kext

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Posted : 18/05/2021 1:20 pm
(@52bhamp)
Active Member

@softraid-support

It is there. No TBay4 upon restart.

I would send you pics of what it shows, but your forum won't let me attach a .png or .pdf file.

I ran the sudokextload again and the drive mounted.

 

 

 

ReplyQuote
Posted : 18/05/2021 1:50 pm
(@kaijujoe66)
Eminent Member

Running full Softraid 6.04 on iMac Pro.  On restart no volumes will mount.  If I uninstall and reinstall softraid volumes will mount but only until the next restart.  I have 3 volumes and 3 Thunderbay 4 enclosures.

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Posted : 18/05/2021 2:53 pm
(@softraid-support)
Member Admin

@52bhamp

What I want is restart. Save a SoftRAID tech support file and attach it. Then you can load the driver manually. I am looking for clues why the driver is not loading.

Pictures do not do much good, but a Support file is golden!

ReplyQuote
Posted : 18/05/2021 3:17 pm
(@softraid-support)
Member Admin

@allenat Are not those Black Magic extensions older?

Can you attach a support file again?

Are there updates available? I assume you are still using them? Do those extensions load?

ReplyQuote
Posted : 18/05/2021 3:19 pm
(@52bhamp)
Active Member

@softraid-support

 

ReplyQuote
Posted : 18/05/2021 3:48 pm
(@softraid-support)
Member Admin

@52bhamp

 

Try running these commands in terminal and lets see if this helps:

first, uninstall SoftRAID, utilities menu and restart.

Paste each line into terminal, one at at a time and hit enter:

sudo rm -r /Library/Extensions/BJUSBLoad.kext

sudo rm -r /Library/Extensions/CIJUSBLoad.kext

sudo kmutil clear-staging

sudo kextcache -i /

 

restart, install the SoftRAID driver and "Allow" OWC In system preferences/Security.

 

Does this fix anything?

 

 

ReplyQuote
Posted : 18/05/2021 4:18 pm
(@allenat)
Active Member

@softraid-support

 

Hi - I updated my BM drivers & software recently, but nothing on here is older than September of 2020 as I acquired this as a New Mac at that time, and did not restore from  backup.  The only "older" drivers would have been for my contour shuttle (which we uninstalled) their latest driver is from 2019.  The oldest drivers are from my CalDigit Thunderbolt dock and my Epson Printer (Both from late 2019)

 

Screen Shot 2021 05 18 at 6.07.05 PM

 

 

 

 

 

ReplyQuote
Posted : 18/05/2021 6:09 pm
(@djcaustin)
Active Member

Having all these issues reported here.  Uninstall reinstall loads once.  Does not mount on restart.  The sudo command will mount the drives.

Attached the support file for diagnostics.

Good luck and thanks for the support

 

ReplyQuote
Posted : 18/05/2021 6:53 pm
(@pbvideo)
Active Member

@softraid-support

 

Here is my log as well. Having the same issues with my iMacPro and 6.0.4.

 

ReplyQuote
Posted : 18/05/2021 8:43 pm
(@iftibashir)
Eminent Member

My RAID volumes fail to mount every single time i update SoftRAID. 

The above process with the terminal commands etc generally fixes things though. Nevertheless, its an annoying process.

I have now changed my preferences to never check for updates and will stick on the version I am on (6.0.4) for the foreseeable future rather then go through this process (and the worry about accessing my drives) every time there is an update. 

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Posted : 19/05/2021 4:45 am
(@52bhamp)
Active Member

@softraid-support

Couldn't even get the first line to work. Here was the response.

override rw-r--r-- root/wheel restricted for /Library/Extensions/BJUSBLoad.kext/Contents/Resources/English.lproj/InfoPlist.strings?

ReplyQuote
Posted : 19/05/2021 11:53 am
(@softraid-support)
Member Admin

@allenat

When you set reduced secutiry for the system, did you check the lower box:

Lets make sure, as this should be working in your setup.

https://support.apple.com/en-lk/guide/mac-help/mchl768f7291/mac

Select reduced security and be sure to enable this:
Select the “Allow user management of kernel extensions from identified developers” checkbox to allow installation of software that uses legacy kernel extensions.

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Posted : 19/05/2021 1:06 pm
(@softraid-support)
Member Admin

@pbvideo

You have a different and easier to resolve, problem. You have old extensions that are blocking drivers from loading in Big Sur.

uninstall SoftRAID, from utlities menu and restart.

Run these commands in the terminal.app (one at a time)

sudo rm -r /Library/Extensions/HoRNDIS.kext

sudo rm -r /Library/Extensions/AJ_MPD1_ProtocolService.kext

sudo rm -r Library/Extensions/SiLabsUSBDriver.kext

sudo rm -r /Library/Extensions/P2DriveFamilyDriver.kext

sudo rm -r Library/Extensions/ExtMediaBSDClient.kext

sudo rm -r /Library/Extensions/EPSONUSBPrintClass.kext

sudo kmutil clear-staging
sudo kextcache -i /

restart, run SoftRAID and install the driver. Before you restart, go to System preferences/Security and "Allow" OWC as an identified developer. Then restart.

ReplyQuote
Posted : 19/05/2021 5:20 pm
(@softraid-support)
Member Admin

@52bhamp

You should not really be seeing this, but click y for yes, each time it prompts. It could be a clue that something is incorrect about ownerships.

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Posted : 19/05/2021 5:25 pm
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