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Topic starter
Good Morning
I have been using SoftRaid for a while with no issues. I have 4 8Tb drives in a Raid 5 Array. Recently One of my drives had started to fail so I validated to be safe and it completed just fine. I get the HDD delivered tomorrow so unfortunately the dying one is still part of the Array. I'm not sure if a dying hard drive could cause this issue?
As of last night my Raid drive disappeared from the "My PC" tab. SoftRaid shows all the hard drives still. I'm actually re verifying a second time right now so it lets me do that still. In Disk Manager I can see all the HDD plus the raid array of 22TB. I noticed that it was no longer assigned a drive letter. I reassigned the drive a Letter and it still did not show up so I restarted the server. Windows automatically checked the disk for errors on start. WIndows loaded back up and no drive letter was assigned again. Rinse and repeat I assigned a drive letter.
This time my raid array shows up with 0 space. If i click on it it askes me to format the drive before it is usable. I did not do that. SoftRaid now shows on the raid array "21.8 TB - RAID 5 - (unknown format)"
Could a bad HDD cause this? I figured since it was Raid 5 the other drives would keep the array going with 1 total failure. Also looking into how to replace the bad drive when I get the new one tomorrow. The tutorial online doesn't seem to line up with the version I have.
Thank You for any input
Posted : 18/02/2023 5:13 am
While it is possible a bad drive could cause this (a write hang for example), it should not.
On Windows 10/11 are there any good repair utilities any longer? (I am a MacOS person, but there won't be a windows person available until tuesday)
Like Norton Utilities, etc?
Posted : 18/02/2023 5:59 am
Topic starter
I am still troubleshooting. I was able to run check disk via Admin CMD. This got it back to NTFS file system without formatting.
Currently access is denied on the disk now..I am in the process of re doing all the permissions in the hope I can regain access. Below is the link for the Steps I took to fix the RAW issue.
https://www.google.com/amp/s/www.easeus.com/amp/resource/raw-external-hard-drive-recovery.html
I still researching recovery programs and methods. I will update when my current process finishes for the results. I have never had this issue before so I am unaware of reputable programs at the current moment. More research is needed
Posted : 18/02/2023 6:35 am
Topic starter
SOLVED
Alrighty then, hopefully this can help someone else in the future. I am still unsure what caused this originally.
Using a ADMIN level cmd, I ran Chkdsk on the RAW Drive. This got it back to a NFTS file system but still not working.
For some reason all my permissions were dropped and not assigned to my server. I had to go to security and change the owner to Administrator, and add the following 3 users as Authenticated users, System, and Administrators.
Now that got the drive to show again and be accesible....issshhh. All the folders were locked from permissions but I ran that same step on each individual folder. Luckily no need for sub folders past the main folders in the drive.
Now I had missing folders for some reason, So I ran Chkdsk again on the now NFTS drive. This recovered the folders. As far as I can tell I am not missing any files.
New Hard drive replaces the failing disk tomorrow. So maybe the bad hdd was a issue. I'm not sure.
But for anyone who has this issue, Good luck and Cheers!
Posted : 18/02/2023 5:48 pm
@Mortaltion
Yes EaseUS is another recovery app that seems to be good. thanks for documenting this, hopefully it is useful for any other with this issue.
Posted : 19/02/2023 12:50 am
