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Remove Disk cause fatal error in 7.5

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(@zsoldier)
Posts: 7
Active Member
Topic starter
 

When attempting to remove a “disk failure predicted” disk from volume, met with softraid error.  An integral part of the softraid application has stopped functioning properly.  Please quite softraid and relaunch it.

 

Any ideas?

 
Posted : 25/04/2023 6:23 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@Zsoldier

restart and try again. If you get the same error, save a SoftRAID tech support file and attach it.

 
Posted : 25/04/2023 6:29 pm
(@zsoldier)
Posts: 7
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Topic starter
 

 
Posted : 26/04/2023 9:55 am
(@zsoldier)
Posts: 7
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Topic starter
 

@softraid-support I restarted and tried several times.  Same result each time.  I eventually just pulled the bad drive and replaced it to force a rebuild.

 
Posted : 26/04/2023 10:20 am
(@softraid-support)
Posts: 9200
Member Admin
 

@zsoldier 

"Apr 25 17:18:14 - SoftRAID Monitor: The disk at disk5, SoftRAID ID: 08EC69FE85998200, Location: Thunderbolt, SATA bus, 3.64 TB is predicted to fail. This disk is 20 - 60 times more likely to fail in the next 2 - 6 months than a normal disk. This prediction is based on SMART data retrieved from the disk. This disk should be replaced soon. SMART Attributes used for failure prediction are: ID 5 (Reallocated SectorCount) = 46, ID 196 (Reallocated Event Count) = 0, ID 197 (Reallocation Pending Sector Count) = 0, ID 198 (Uncorrectable Sector Count) = 0."

 

Yesah, it was indeed starting to fail.

 
Posted : 26/04/2023 10:36 am
(@zsoldier)
Posts: 7
Active Member
Topic starter
 

@softraid-support Yeah, that's fine.  It was when attempting to remove that disk gracefully, softraid kept crashing w/ the message I originally posted.

 
Posted : 26/04/2023 12:08 pm
(@Anonymous 369699)
Posts: 1
 

When attempting to remove a “disk failure predicted” disk from volume, met with softraid error.  An integral part of the softraid application has stopped functioning properly.  Please quite softraid and relaunch it.

 
Posted : 27/04/2023 5:07 am
(@softraid-support)
Posts: 9200
Member Admin
 

@dwaynesmith2447 

Try manually umounting the volume first. Then it should work.

 
Posted : 27/04/2023 6:51 am
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