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Thunderbays spin up/down behavior - too frequent, long delay in loading data into finder

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(@williamg)
Active Member

@softraid-support Is there anything you can do to make Apple aware? I imagine you have more clout than us end users… would appreciate it greatly!

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Posted : 29/12/2021 8:46 pm
(@softraid-support)
Member Admin

@williamg 

I will make sure a bug report is filed on this, good point. I assumed it was already reported, but lets be certain.

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Posted : 29/12/2021 9:47 pm
(@williamg)
Active Member

@softraid-support Thank you so much. I’ve no idea why Apple made these changes, but definitely not a good choice. 

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Posted : 29/12/2021 10:46 pm
(@williamg)
Active Member

Any update on this at all? Really tired of listening to my drives spin up and down all day. :( 

 

Same issue still on 12.2. 

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Posted : 01/02/2022 12:41 am
(@softraid-support)
Member Admin

@williamg 

I have a system like this a 16" macbook pro. I unmount the volume and disconnect.

I never saw this before Monterey.

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Posted : 01/02/2022 7:50 am
(@williamg)
Active Member

@softraid-support I need to leave my drives mounted, though… 😞

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Posted : 01/02/2022 9:31 am
(@softraid-support)
Member Admin

@williamg 

Understand. We are investigating this at present, to report this to Apple for a MacOS fix. SoftRAID's driver does not manage sleep at all. It seems to have started somewhat with Big Sur, and gotten much more ill behaved with Monterey.

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Posted : 01/02/2022 1:31 pm
(@williamg)
Active Member

@softraid-support It really is dreadful. If I had an easy way to roll back OS, I would, but it's just a huge amount of time/effort to do so... 

Thank you.

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Posted : 01/02/2022 1:33 pm
(@andykeil)
New Member

Another guy who's create an account just to report this.

Just got a 16" MBP M1 Max and am seeing the same problem.

Have two Thunderbays, an OWC Express and a couple of Lacie's connected via a OWC TB4 Hub. Checked speeds on setup and everything looked good.

But I'm getting the exact same spin up and sleep issues that others have reported here, despite also unchecking putting hard drives to sleep in Battery prefs.

If this is indeed an OS issue then I hope Apple fix it asap because it's driving me crazy.

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Posted : 03/02/2022 4:21 pm
(@softraid-support)
Member Admin

@andykeil 

Agree, it is annoying. It is on our radar to figure out the minimal use case that causes this (i.e, one that does and one that does not), so we can report this in a way that gets it fixed in a macOS update.

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Posted : 03/02/2022 11:01 pm
(@williamg)
Active Member
Posted by: @softraid-support

@andykeil 

Agree, it is annoying. It is on our radar to figure out the minimal use case that causes this (i.e, one that does and one that does not), so we can report this in a way that gets it fixed in a macOS update.

Appreciate the support. This really does interrupt my day so often. :( 

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Posted : 03/02/2022 11:10 pm
(@nightjar)
New Member

Same here on the Flex 8 and on Monterey 12.2 – I get spinups/downs A LOT (and as other mentioned; the disks are not synchronous doing this). Since this is not just annoying because of the noise but also wears on the disks, I hope there is soon a fix or workaround for this. If I can be of any help: let me know. 

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Posted : 07/02/2022 7:18 am
WilliamG liked
(@softraid-support)
Member Admin

@nightjar 

We are reporting this to Apple, I believe others have also done so.

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Posted : 07/02/2022 7:32 am
SteveK and WilliamG liked
(@stevek)
Trusted Member Customer

@softraid-support

I'm currently trying to switch from my Late 2015 27" iMac running the latest Monterey to an M1 MacBook Air as my daily driver. My two ThunderBay RAIDs are connected via a new Thunderbolt 2 to 3 adapter and daisy chained, along with an OWC Thunderbolt Drive Dock last.

I haven't had problems with spinning down on the iMac, at least not for years, even on Monterey. But with my M1 Air they spin down every few minutes then sit there for anywhere from seconds to minutes, then spin back up again. Of course I worry that my drives are going to nope out on me at some point from the stress.

I just double-checked my System Prefs and I changed the display sleep settings to never. I'm confused now because I've never run an external display off a laptop before (LG 34WK95U, Thunderbolt 3, plugged into the other TB3 port on my Air).

Screen Shot 2022 04 04 at 1.07.27 PM

 

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Posted : 04/04/2022 1:11 pm
(@softraid-support)
Member Admin

@stevek 

Try using the free app, "Amphetamine". Many users report success with this.

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Posted : 04/04/2022 2:25 pm
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