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Thunderbays spin up/down behavior - too frequent, long delay in loading data into finder

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(@softraid-support)
Member Admin

@stevek 

Here is a direct link: https://intelliscapesolutions.com/apps/caffeine

 

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Posted : 26/05/2022 6:22 pm
(@stevek)
Trusted Member Customer

@softraid-support 

Thanks. Haven't tried Caffeine yet, will later today after work. Here's a new "Send To Apple" report. My Air restarted on its own again.

 

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Posted : 27/05/2022 6:04 pm
(@softraid-support)
Member Admin

@stevek 

panic(cpu 1 caller 0xfffffe0016f3636c): DCPEXT DATA ABORT pc=0x0000000000094f44 Exception class=0x25 (Data Abort taken without a change in Exception level)

 

I don't know what this panic is, SoftRAID is not in the backtrace.

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Posted : 28/05/2022 6:41 pm
SteveK liked
(@stevek)
Trusted Member Customer

@softraid-support Finally some good news. I couldn't take it anymore so I broke down and purchased a Thunderbolt 3 Hub with everything but the kitchen sink, including a 1.4 DisplayPort. Switching from TB to DP solved just about all my issues. The display can sleep and wake up in seconds instead of minutes or not at all. I never have to unplug it to get it to reconnect. My drives no longer spin down. I can shut down my Air without it panicking. In fact, no panics at all in 24 hours. It's like I have a Mac again. I'm ecstatic. 

I'm so happy about it that I can't even complain about one of my 3TB Toshiba SoftRAID drives from OWC failing in the wee hours this morning. No SMART alert. It just suddenly could not mount one of the disks shared by two volumes. I can't even initialize it. The light blinks when I ask it to, and that's about it. Ordered a replacement. 

Thanks again for all your help trying to track down what was causing my panics and drive craziness. We ruled out the drives, cables, Thunderbays, everything. I think Thunderbolt displays just aren't ready for prime time, yet. Maybe software/firmware updates for Macs and displays will eventually help but I got tired of waiting around.

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Posted : 16/06/2022 5:29 pm
(@softraid-support)
Member Admin

@stevek 

Wow, I have seen monitor issues, but did not suspect this strong an issue. thanks, I am requesting adding TB monitors to our testing.

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Posted : 17/06/2022 10:06 am
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