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OWC Mercury Elite Pro Qx2 with SoftRAID XT 5.8.3

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(@wisehaus)
Active Member Customer

post the model numbers of both Qx2 units. i can check if they have any differences

1) The older enclosure is:

Description: OWC Mercury Elite-AL Pro Qx2 eSATA,FireWire 800+USB 2.0 4-Bay SATA Desktop RAID Storage Enclosure with selectable RAID 0,1,5,10 Hardware RAID, NRAID Span Options. Add your own drives! Supports 2TB drive mechanisms. Oxford 936 chipset, 1 Year Warranty

Order Date: November 3, 2010
OWC item number: OWCMEQX2KIT0GB

2) The newer enclosure is:

Description: OWC Mercury Elite Pro Qx2 eSATA,FireWire 800+USB 2.0 4-Bay SATA Desktop RAID Storage Enclosure with selectable RAID 0,1,5,10 Hardware RAID, NRAID Span Options. Add your own drives! Supports 4TB drive mechanisms. Oxford 936 chipset, 1 Year Warranty

Order Date: November 2, 2012
OWC item number: OWCMEQX2KIT0GB

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Topic starter Posted : 06/05/2020 4:17 pm
(@softraid-support)
Member Admin

I have investigated and discovered that the two enclosures are the same hardware, but different firmware. The change was enough that you cannot swap drives into the other.

I am looking for any options you may have.

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Posted : 07/05/2020 6:25 pm
(@wisehaus)
Active Member Customer

I have investigated and discovered that the two enclosures are the same hardware, but different firmware. The change was enough that you cannot swap drives into the other.

I am looking for any options you may have.

Much appreciated!

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Topic starter Posted : 08/05/2020 7:24 am
(@softraid-support)
Member Admin

Looks like there is no easy option. You need to find an enclosure from 2010 to work.

It seems like the data is not valuable enough for a data recovery effort, but I could look into that if you want.

This is one of the downsides of hardware RAID in general, it adds a point of failure to the system (controller card) and hardware that is more than a few years old is hard to get ahold of. I have seen even "Major" hardware RAID brands like Promise no longer offer support for enclosures just 3 years obsolete.

ReplyQuote
Posted : 08/05/2020 12:16 pm
(@wisehaus)
Active Member Customer

Looks like there is no easy option. You need to find an enclosure from 2010 to work.

It seems like the data is not valuable enough for a data recovery effort, but I could look into that if you want.

This is one of the downsides of hardware RAID in general, it adds a point of failure to the system (controller card) and hardware that is more than a few years old is hard to get ahold of. I have seen even "Major" hardware RAID brands like Promise no longer offer support for enclosures just 3 years obsolete.

Well I got 10 years out of it without a single previous issue, so I can hardly complain. Thanks for all your help!

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Topic starter Posted : 08/05/2020 5:12 pm
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