Degraded, missing d...
 
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Degraded, missing disks

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(@mark-moskowitz)
Posts: 1
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Topic starter
 

Degraded, 2 missing disks, I/o error.
This is 12 TB OWC (3 disks of 4tb) raid using Raid 0 with SoftRAID Lite XT 5.7.3
Mac 10.13.5
Array has been validated. If I disconnect or restart it is all there.
the report shows that 18 minutes after validation completed a disk was removed or stopped responding. Some minutes later another one.

When working, unaccountably the array will just disappear. Re-connecting and re-starting will bring it back.

I have generated a tech report. plz let me know what to do with it.
Thank you.

 
Posted : 19/01/2019 9:55 am
(@softraid-support)
Posts: 9200
Member Admin
 

You would need to send the support file, we do not auto-send them. But in this case, I have a feeling we have a fix for this issue.

If your enclosure is an OWC enclosure, there is a firmware update that is available. Try it, it should work, and let us know!

https://eshop.macsales.com/tech_center/index.cfm?page=/manuals/item/thunderbay4tb3.html

 
Posted : 19/01/2019 11:02 pm
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