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How to identify failing disk?

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(@jasonxz)
Posts: 1
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Topic starter
 

I have 12 disks. SoftRaid says 2 are reporting errors. I would like to replace them but the only thing SoftRaid will tell me about the disks is the model number....but I have 7 disks with that model number.

I know there's an "Identify" menu option but it just makes a light blink....and there's no lights on these drives.

Without yanking the disks out one-by-one, rebooting and waiting to see if there's any warning popups, is there a way to determine which drives are reporting errors?

 
Posted : 22/05/2024 6:41 pm
(@softraid-support)
Posts: 9200
Member Admin
 

There are several ways.

Give your disks SoftRAID disk labels. Select them all, add a disk label, and SoftRAID will auto make them all unique.

In the SoftRAID disk tiles, the disk serial is displayed (unless you have a USB enclosure, where the disk serial numbers are not displayed.)

However, if you open the door, then push in one at a time, see if the two disks are identifiable that way.

If this is USB, then you cannot see SMART data, but if Thunderbolt, both the drive serial should show and the predicted failure measure.

IO errors are not necessarily failures.

You can attach a SoftRAID tech support file if you want me to look at it.

 
Posted : 22/05/2024 8:51 pm
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