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MacBook Pro M1 crash while Raid drive mounting (Softraid 6.0.5 and Mac OS 11.6)

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(@rduaslsbeyll)
Active Member

@softraid-support

Ok so now I have reinstalled softraid, but the main problem persists. Every time I plug in the thunder bay I get the pink screen and crash. If I can get it running again, is there a way to change all my data from RAID 5 to JBOD? Then I wouldn't have to use Softraid right? This is costing me way too much time off work and I just don't want to deal with it anymore.

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Posted : 17/11/2021 5:12 pm
(@softraid-support)
Member Admin

@rduaslsbeyll

If you can back it up, make the volume RAID 4.

Remove one disk, connect it so it can mount, then delete the volume, make a RAID 4 volume and it will work.

 

We will have a beta hopefully soon that we will let users run, until macOS fixes the problem. We have more or less identified the problem in macOS, but do not know how long it will take for macOS to have a fix, so we found a way to work around it (it means being slightly slower driver actions)

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Posted : 17/11/2021 8:41 pm
(@softraid-support)
Member Admin

@rduaslsbeyll

Please try the current SoftRAID beta version:

http://www.softraid.com/sr_beta

My recommendation is Uninstall SoftRAID. restart and run SoftRAID and install the driver. before restarting, go to System Preferences/Security to "Allow" OWC as an identified developer. this ensures that macOS actually loads the new driver version.

We believe this beta will fix your problem.

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Posted : 19/11/2021 6:28 pm
(@rduaslsbeyll)
Active Member

@softraid-support

Ok I have installed the new beta, so far so good. I am away for work so I won't be able to test until next week. I will let you know as soon as I do.

Thank you!!!

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Posted : 20/11/2021 9:18 am
(@rduaslsbeyll)
Active Member

Well it seems to be working fine again! Thank you!

Is there any way to back to booting off my main drive, and not off the volume that I created? 

 

Thanks again,

Russell

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Posted : 26/11/2021 4:14 pm
(@softraid-support)
Member Admin

@rduaslsbeyll

This is along thread, so let me try to remember. You  created a new Startup volume to test this adn it is working with 6.2.1 b3?

Can you boot from your other volume, without the disks connected. Then uninstall SoftRAID (utilities menu, best to make sure the new driver is installed), restart, reinstall SoftRAID driver, "Allow" owc in System Preference/Security, then restart.

 

then try attaching your volume.

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Posted : 26/11/2021 4:39 pm
(@rduaslsbeyll)
Active Member

@softraid-support

So the Beta seems to be working better, but when I bring my laptop back from the road and plug in the thunder bay, it crashes. Same thing when I restart  with the thunder bay plugged in.

So when I do either of those things I need to remove a drive, plug in the thunderbay, wait for it to mount, unmount it, turn it off, replace the drive, and turn it back on. Not as bad as having to reinstall MacOS every time, but still not great...

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Posted : 03/12/2021 2:29 pm
(@softraid-support)
Member Admin

@rduaslsbeyll

Its not optimal, I completely agree. But there are not many alternatives until we can get this fixed.

 

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Posted : 03/12/2021 2:53 pm
(@jasonrhicks)
New Member

I'm having the same issue, and the MacBook crashes even with a drive removed using the beta softraid...

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Posted : 05/12/2021 12:22 pm
(@bnsrx)
Active Member

@softraid-support hello - I just upgraded to an M1 macbook pro and having the same issue. As soon as the Thunderbay is plugged in, or the system boots with the TB plugged it, it panics and restarts. I noticed a strange "chirp" coming from the enclosure right as it panics.

Any advice much appreciated.

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Posted : 05/12/2021 1:03 pm
(@softraid-support)
Member Admin

@bnsrx

Try using the beta, it fixes this about 50% of the time.

http://www.softraid.com/sr_beta

If this does not fix it, then try removing one disk at startup. Most times you can insert after startup and it does not crash for the session.

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Posted : 05/12/2021 1:10 pm
(@softraid-support)
Member Admin

@jasonrhicks

If you are getting a panic with a disk removed, send a panic log (best is save it as txt and attach)

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Posted : 05/12/2021 1:11 pm
(@bnsrx)
Active Member

@softraid-support thanks. the beta didn't work, but removing the drive did.

Looking forward to getting this one ironed out.

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Posted : 05/12/2021 2:30 pm
(@softraid-support)
Member Admin

@bnsrx

Note: In my testing, I can insert the drive back in and it will rebuild and work. But you need to repeat every restart.

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Posted : 05/12/2021 5:09 pm
bnsrx liked
(@rduaslsbeyll)
Active Member

Hi I am still using the v6.2.1 b3, and it is only valid for another 7 days. it is working well, (I still have to remove a drive to mount the tb 4 but otherwise fine). Is there a new version I should upgrade to?

Thanks,

Russell

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Posted : 11/01/2022 12:50 pm
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