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[Sticky] Running Big Sur (beta) on Intel Macs

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(@iftibashir)
Eminent Member

It seems most issues are down to the M1 chipset. If so, are you able to release a 'full' and final version for Intel chipsets at least??

I, like many others, do not care for M1 support just yet, and wish to have a full working version on the Intel platform. Although b43 seems to be working ok for now, Im limited to 30-odd days now, when I have a SoftRAID XT license that came with my drives that I can not use. I am also afraid to upgrade since I need my drives up and running for my work. 

So, can we have a fully working Intel version rather than mixing the M1 issues along with it? When the M1 issues are resolved maybe roll both into the one package, but for now it makes sense, to me at least, to separate versions according to chipsets - at least that way you keep a majority of your customers happy?

Or is that easier said then done?

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Posted : 24/12/2020 6:09 am
(@softraid-support)
Member Admin

That is the current issue. My guess is the developer tools we are using introduced an issue when we added the M1 module. Once it is figured out, then all will be working from 10.12 through 10.11 on intel.

Big sur still has some driver issues (legitimate drivers being blocked by faulty extensions), but we anticipate writing something to help there.

Once all the driver stuff is completed, we will be working on the user interface.

thanks

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Topic starter Posted : 24/12/2020 9:06 am
(@dfortney)
Trusted Member

@softraid-support It seems if Parallels is running and linked to a VM on my RAID external drive that is when I get the crash on Sleep and macOS restart.  I quit my VM and am not getting any of the drive disconnect errors in the logs with all of the monitor notifications disabled.

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Posted : 24/12/2020 9:12 am
(@softraid-support)
Member Admin

@dfortney

Good information. May help us investigate. I may be asking for more info, but maybe not until after the first.

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Topic starter Posted : 24/12/2020 10:53 am
(@mushbuddygoose)
Active Member Customer
Posted by: @softraid-support

What a rant!

 

I am leaving it posted, as it is also humorous. You forgot to give any thanks to Apple development who helped us in our efforts to be late with this. Its a crazy time, but we did the best we could.

And with California again limiting office hours, I missed the Intel issue when we added M1 support to the SoftRAID 6 beta.

In the long run SoftRAID 6 is going to be as reliable as we usually make it. Issues like the Beta 47 "M1/Intel" issue come from rushing to make users happy, by pushing doubly hard to add M1 support. Once we get the beta completely stable again, updates will likely be a lot slower.

 

Have a merry Christmas!

 

I am surprised you justified his trolling with a response. I feel bad for him. He's at home alone, and his only friends are the ones he talks to in the forums. 

 

I just want to say I appreciate the hard work on this and the responsiveness. Its easy to roll out beta after beta when you are not selling mission critical software. but when you are in the backup, redundancy business, you have a much greater duty of care to your customers, even if it slows things down.

 

Keep up the good work and happy holidays. 

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Posted : 24/12/2020 11:21 am
(@necammy)
Active Member

@softraid-support I for one appreciate the help.  I know that making drivers can't be easy.  Happy Holidays!

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Posted : 24/12/2020 2:43 pm
(@profdraper)
Active Member

https://softraid.com/updates/SoftRAID%206.0.1%20b43.dmg

MacPro 7,1 Big Sur 11.5.1. 16 core, 2TB /192GB, Vega II Duo. 8TB Thunderbay 6 RAID 4, 2TB Sonnet M.2 4x4 RAID 0. UA Apollo x8, UAD-2 quad, Decklink MiniMon 4k. Dell U3419W & BenQ SW2700PT. FaderPort 16, KK S61, Push. Nuendo, Wavelab, Live, Logic, FCPX, Resolve Studio.

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Posted : 24/12/2020 3:24 pm
(@profdraper)
Active Member

@softraid-support

Yes, I lost a couple of days on this ... even resorting to clean install of Big Sur 11.1. Humorous other post, maybe, but still an enormous waste of time & head scratching, & especially when OWC provides no option to avoid the updates (ie, the former usually being depreciated).

I also found this wasn't a 'straight line' in terms of trying to resolve: b47 interacted with and messed up other kexts including those from Universal Audio, Sonarworks, Paragon etc (system extension cache perhaps?). In any case, this was difficult to track down & in the final analysis, other third party drivers could only be installed to function correctly if they were installed *before* the softRAID drivers.

Waste of time, frustration and inability to access large amounts of work data on RAID volumes as well as other key hardware components not working (as per above kext dopiness).

In any case, confirmed: rolling back to b43 works as it should. Lets hope you be considerably more careful & respectful of others' requirements next time.

 

 

MacPro 7,1 Big Sur 11.5.1. 16 core, 2TB /192GB, Vega II Duo. 8TB Thunderbay 6 RAID 4, 2TB Sonnet M.2 4x4 RAID 0. UA Apollo x8, UAD-2 quad, Decklink MiniMon 4k. Dell U3419W & BenQ SW2700PT. FaderPort 16, KK S61, Push. Nuendo, Wavelab, Live, Logic, FCPX, Resolve Studio.

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Posted : 24/12/2020 3:34 pm
 Tico
(@tico)
Active Member Customer

Same here b43 worked ok, b46b needed old staged extensions to be removed- spl.kext & zfs.kext. With B47b I get

(base) ElTico@x86_64-apple-darwin13 ~ % sudo kextload -v 6 /Library/Extensions/SoftRAID.kext
Kext user-space log filter changed from 0xff2 to 0xfff.
Kext kernel-space log filter changed from 0xff2 to 0xfff.
Kext library architecture set to x86_64.
Executing: /usr/bin/kmutil load -p /Library/Extensions/SoftRAID.kext
Error Domain=KMErrorDomain Code=31 "Error occurred while building a collection:
1: One or more binaries has an error which prevented linking. See other errors.
2: Could not use 'com.softraid.driver.SoftRAID' because: Failed to bind '__ZN18IOMemoryDescriptor16setPreparationIDEv' in 'com.softraid.driver.SoftRAID' (at offset 0x2b47a in __TEXT, __text) as could not find a kext which exports this symbol
com.softraid.driver.SoftRAID specific:
1: Failed to bind '__ZN18IOMemoryDescriptor16setPreparationIDEv' in 'com.softraid.driver.SoftRAID' (at offset 0x2b47a in __TEXT, __text) as could not find a kext which exports this symbol
" UserInfo={NSLocalizedDescription=Error occurred while building a collection:
1: One or more binaries has an error which prevented linking. See other errors.
2: Could not use 'com.softraid.driver.SoftRAID' because: Failed to bind '__ZN18IOMemoryDescriptor16setPreparationIDEv' in 'com.softraid.driver.SoftRAID' (at offset 0x2b47a in __TEXT, __text) as could not find a kext which exports this symbol
com.softraid.driver.SoftRAID specific:
1: Failed to bind '__ZN18IOMemoryDescriptor16setPreparationIDEv' in 'com.softraid.driver.SoftRAID' (at offset 0x2b47a in __TEXT, __text) as could not find a kext which exports this symbol

 

b47 works on my other iMac Pro running Catalina 

So back to b43 or b46

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Posted : 24/12/2020 5:41 pm
(@softraid-support)
Member Admin

Big Sur has some strange (security) issues. I think part of your problem was extensions that cause other extensions not to load.
The Intel issue with b47 was unexpected, the code that changed from B43 forward had nothing to do with intel, something was weird in xcode. We identified it, but have not worked around it yet, and now it is xmas.

Not surprising some extensions have to be loaded before others. If SoftRAID is in the middle of any thing reproducible, let me know, we can create an internal note so if others run into it, we have some data. Many of the large studios are our customers also.

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Topic starter Posted : 24/12/2020 5:45 pm
(@iftibashir)
Eminent Member

@nivekeel

More details needed.

Which OS?

Which driver version?

Which RAID level are you using and which format?

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Posted : 25/12/2020 6:17 am
(@softraid-support)
Member Admin

@nivekeel

I may have missed answering this, maybe you saw this from other posts.

Use the beta 43 version and see if that works.

https://support.apple.com/en-lk/guide/mac-help/mchl768f7291/mac

Otherwise post a SoftRAID tech support file.

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Topic starter Posted : 25/12/2020 9:35 am
(@pruthe)
Eminent Member

Also appreciate the support by @softraid-support. I'm a retired software engineer and know how hard it can be to debug software issues, especially with so many configurations and with constantly changing base software provided by others (i.e. Apple). Merry Christmas & Happy New Year!!!

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Posted : 25/12/2020 10:41 am
(@softraid-support)
Member Admin

Thanks. I also understand many who post are frustrated that things are not working as they hoped. As long as I can solve most problems relatively quickly, the occasional rants are fine, sometimes humorous. I think most users appreciate the effort to help them out.

 

Thanks and Merry Christmas and Happy New Year also!

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Topic starter Posted : 25/12/2020 11:31 am
(@raoulduke-esq)
Active Member Customer

Any other thoughts about https://srforums.wpengine.com/forum/postid/6053/ ?

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Posted : 26/12/2020 9:06 am
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