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I reinstalled Big Sur. I saw that the thunder bay appeared as a drive. I installed the softraid software and updated it to latest version. After restarting the machine it no longer iOS mounted and will not mount.
Report Log:
Jul 11 16:39:15 - SoftRAID Application: Launching application: SoftRAID version 6.0.5
Jul 11 16:39:33 - SoftRAID Driver: SoftRAID driver loaded, version 0.0.
Jul 11 16:39:33 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Jul 11 16:39:36 - SoftRAID Monitor: Free trial of SoftRAID, will expire in 14 days
Jul 11 16:39:40 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Jul 11 16:39:40 - SoftRAID Monitor: Finished SMART test on all disks. No disks failed the SMART test.
Jul 11 16:39:41 - SoftRAID Monitor: Finished uploading SMART disk statistics to server.
Jul 11 16:39:42 - SoftRAID Monitor: Finished uploading anonymous usage statistics to server.
Jul 11 17:00:00 - SoftRAID Driver: One or more of the disks for the volume "Thunderbay" (disk6) is no longer usable. The volume is now locked to prevent data corruption. Please restart your Mac to use this volume again.
Jul 11 17:00:00 - SoftRAID Driver: The SoftRAID volume "Thunderbay" (disk6) encountered an error (E00002E4). A program attempted to read or write to a volume which was no longer accepting i/o requests.
Jul 11 17:00:56 - SoftRAID Driver: One or more of the disks for the volume "Thunderbay" (disk6) is no longer usable. The volume is now locked to prevent data corruption. Please restart your Mac to use this volume again.
Jul 11 17:00:56 - SoftRAID Driver: The SoftRAID volume "Thunderbay" (disk6) encountered an error (E00002E4). A program attempted to read or write to a volume which was no longer accepting i/o requests.
Jul 11 17:04:20 - SoftRAID Driver: One or more of the disks for the volume "Thunderbay" (disk6) is no longer usable. The volume is now locked to prevent data corruption. Please restart your Mac to use this volume again.
Jul 11 17:04:20 - SoftRAID Driver: The SoftRAID volume "Thunderbay" (disk6) encountered an error (E00002E4). A program attempted to read or write to a volume which was no longer accepting i/o requests.
Jul 11 17:05:42 - SoftRAID Driver: One or more of the disks for the volume "Thunderbay" (disk6) is no longer usable. The volume is now locked to prevent data corruption. Please restart your Mac to use this volume again.
Jul 11 17:05:42 - SoftRAID Driver: The SoftRAID volume "Thunderbay" (disk6) encountered an error (E00002E4). A program attempted to read or write to a volume which was no longer accepting i/o requests.
Jul 11 17:12:19 - SoftRAID Driver: One or more of the disks for the volume "Thunderbay" (disk6) is no longer usable. The volume is now locked to prevent data corruption. Please restart your Mac to use this volume again.
Jul 11 17:12:19 - SoftRAID Driver: The SoftRAID volume "Thunderbay" (disk6) encountered an error (E00002E4). A program attempted to read or write to a volume which was no longer accepting i/o requests.
Jul 11 17:14:13 - SoftRAID Driver: One or more of the disks for the volume "Thunderbay" (disk6) is no longer usable. The volume is now locked to prevent data corruption. Please restart your Mac to use this volume again.
Jul 11 17:14:13 - SoftRAID Driver: The SoftRAID volume "Thunderbay" (disk6) encountered an error (E00002E4). A program attempted to read or write to a volume which was no longer accepting i/o requests.
Jul 11 17:15:09 - SoftRAID Driver: One or more of the disks for the volume "Thunderbay" (disk6) is no longer usable. The volume is now locked to prevent data corruption. Please restart your Mac to use this volume again.
Jul 11 17:15:09 - SoftRAID Driver: The SoftRAID volume "Thunderbay" (disk6) encountered an error (E00002E4). A program attempted to read or write to a volume which was no longer accepting i/o requests.
Jul 11 17:15:10 - SoftRAID Driver: The SoftRAID volume "Thunderbay" (disk6) encountered an error (E00002E4). A program attempted to read or write to a volume which was no longer accepting i/o requests.
Jul 11 17:17:03 - SoftRAID Driver: One or more of the disks for the volume "Thunderbay" (disk6) is no longer usable. The volume is now locked to prevent data corruption. Please restart your Mac to use this volume again.
Jul 11 17:17:03 - SoftRAID Driver: The SoftRAID volume "Thunderbay" (disk6) encountered an error (E00002E4). A program attempted to read or write to a volume which was no longer accepting i/o requests.
Jul 11 17:22:43 - SoftRAID Driver: One or more of the disks for the volume "Thunderbay" (disk6) is no longer usable. The volume is now locked to prevent data corruption. Please restart your Mac to use this volume again.
Jul 11 17:22:43 - SoftRAID Driver: The SoftRAID volume "Thunderbay" (disk6) encountered an error (E00002E4). A program attempted to read or write to a volume which was no longer accepting i/o requests.
Jul 11 17:26:34 - SoftRAID Driver: One or more of the disks for the volume "Thunderbay" (disk6) is no longer usable. The volume is now locked to prevent data corruption. Please restart your Mac to use this volume again.
Jul 11 17:26:34 - SoftRAID Driver: The SoftRAID volume "Thunderbay" (disk6) encountered an error (E00002E4). A program attempted to read or write to a volume which was no longer accepting i/o requests.
Jul 11 17:29:23 - SoftRAID Driver: One or more of the disks for the volume "Thunderbay" (disk6) is no longer usable. The volume is now locked to prevent data corruption. Please restart your Mac to use this volume again.
Jul 11 17:29:23 - SoftRAID Driver: The SoftRAID volume "Thunderbay" (disk6) encountered an error (E00002E4). A program attempted to read or write to a volume which was no longer accepting i/o requests.
Jul 11 17:31:17 - SoftRAID Driver: One or more of the disks for the volume "Thunderbay" (disk6) is no longer usable. The volume is now locked to prevent data corruption. Please restart your Mac to use this volume again.
Jul 11 17:31:17 - SoftRAID Driver: The SoftRAID volume "Thunderbay" (disk6) encountered an error (E00002E4). A program attempted to read or write to a volume which was no longer accepting i/o requests.
Jul 11 17:32:14 - SoftRAID Driver: One or more of the disks for the volume "Thunderbay" (disk6) is no longer usable. The volume is now locked to prevent data corruption. Please restart your Mac to use this volume again.
Jul 11 17:32:14 - SoftRAID Driver: The SoftRAID volume "Thunderbay" (disk6) encountered an error (E00002E4). A program attempted to read or write to a volume which was no longer accepting i/o requests.
Jul 11 17:36:02 - SoftRAID Driver: One or more of the disks for the volume "Thunderbay" (disk6) is no longer usable. The volume is now locked to prevent data corruption. Please restart your Mac to use this volume again.
Jul 11 17:36:02 - SoftRAID Driver: The SoftRAID volume "Thunderbay" (disk6) encountered an error (E00002E4). A program attempted to read or write to a volume which was no longer accepting i/o requests.
Jul 11 17:36:03 - SoftRAID Driver: The SoftRAID volume "Thunderbay" (disk6) encountered an error (E00002E4). A program attempted to read or write to a volume which was no longer accepting i/o requests.
Jul 11 17:47:39 - SoftRAID Application: Quitting application
Jul 11 17:51:12 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Jul 11 17:51:13 - SoftRAID Monitor: Finished SMART test on all disks. No disks failed the SMART test.
Jul 11 17:52:07 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Jul 11 17:52:08 - SoftRAID Monitor: Finished SMART test on all disks. No disks failed the SMART test.
Jul 11 17:52:21 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Jul 11 17:52:27 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Jul 11 17:52:31 - SoftRAID Monitor: Finished SMART test on all disks. No disks failed the SMART test.
Jul 11 20:05:10 - SoftRAID Application: Launching application: SoftRAID version 6.0.5
Jul 11 20:05:10 - SoftRAID Monitor: Free trial of SoftRAID, will expire in 14 days
Jul 11 20:08:03 - SoftRAID Application: Quitting application
Jul 11 20:08:45 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Jul 11 20:08:46 - SoftRAID Monitor: Finished SMART test on all disks. No disks failed the SMART test.
Jul 11 20:09:10 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Jul 11 20:09:16 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Jul 11 20:09:17 - SoftRAID Monitor: Finished SMART test on all disks. No disks failed the SMART test.
Jul 11 20:09:37 - SoftRAID Application: Launching application: SoftRAID version 6.0.5
Jul 11 20:09:37 - SoftRAID Monitor: Free trial of SoftRAID, will expire in 14 days
Jul 11 20:12:34 - SoftRAID Monitor: SoftRAID XT license activated for all users on this computer (nickname “sean’s iMac”). This license is for disks in select OWC enclosures.
Jul 11 20:12:34 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Jul 11 20:12:34 - SoftRAID Monitor: Finished SMART test on all disks. No disks failed the SMART test.
Jul 11 20:16:20 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Jul 11 20:16:24 - SoftRAID Monitor: Finished SMART test on all disks. No disks failed the SMART test.
Jul 11 20:16:41 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Jul 11 20:16:47 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Jul 11 20:16:48 - SoftRAID Monitor: Finished SMART test on all disks. No disks failed the SMART test.
Jul 11 20:17:44 - SoftRAID Application: Launching application: SoftRAID version 6.0.5
Jul 11 20:17:44 - SoftRAID Monitor: SoftRAID XT license activated for all users on this computer (nickname “sean’s iMac”). This license is for disks in select OWC enclosures.
Jul 11 20:29:16 - SoftRAID Application: Quitting application
Jul 11 20:29:57 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Jul 11 20:30:00 - SoftRAID Monitor: Finished SMART test on all disks. No disks failed the SMART test.
Jul 11 20:30:09 - SoftRAID Application: Launching application: SoftRAID version 6.0.5
Jul 11 20:30:12 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Jul 11 20:30:13 - SoftRAID Monitor: SoftRAID XT license activated for all users on this computer (nickname “sean’s iMac”). This license is for disks in select OWC enclosures.
Jul 11 20:30:18 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Jul 11 20:30:19 - SoftRAID Monitor: Finished SMART test on all disks. No disks failed the SMART test.
Posted : 11/07/2021 10:38 pm
Note: when you have an issue and want to post a file, a SoftRAID tech support file is best.
When you updated the driver, did you (again) click "Allow" OWC as an identified developer?
If you did, you may be running into a Big Sur problem, where it does not auto load the driver at startup, and you need to manually load the drier. this is a bug that Apple has told us will be fixed in a future macOS version, perhaps Monterey, perhaps sooner.
Paste this into terminal, and your volume should mount:
sudo kmutil load -p /Library/Extensions/SoftRAID.kext
Note:
The "up" key in terminal will show prior commands, so next time you want to manually load SoftRAID, just hit the up arrow and this command will be available without having to type it.
Posted : 11/07/2021 11:17 pm
Topic starter
So that command works and the drive now appears. But I get this error;
*MacOS can't repair the disk *Thunderbay* You can still open or copy files on the disk, but you can’t save changes to files on the disk. Back up the disk and reformat it as soon as you can.*
In soft raid it doesn't show any errors. Whats the problem?
Posted : 13/07/2021 11:47 pm
@sithxace the volume directory is damaged. macOS attempted to auto repair it and failed.
Either use Disk Warrior, if you have it, or backup/restore. MacOS's volume repair tools are essentially non functional
Posted : 14/07/2021 10:29 am
Topic starter
I have disk warrior. it is giving me the option to rebuild. Is this dangerous? I have 12TB of storage that I do not want lost and rebuilding everything sounds risky. Hard to back up 12tB. This is a RAID 1+0
Posted : 14/07/2021 11:45 am
Disk Warrior is generally safe. It does not write anything until the last step "Replace". Use the Preview button and if you manually inspect it to be sure then you can have confidence in the result.
Posted : 14/07/2021 12:21 pm
