Volume won’t mount
 
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Volume won’t mount

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(@steveselinger)
Posts: 4
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Topic starter
 

I have an intel iMac with a 4tb Thunderbay. I had OS11.1 and beta48 Softraid. I have 2 of the discs in a raid 0 configuration. On Friday I upgraded to 11.2.1 and to b52 Softraid. Now I can’t get the volume to mount. I can see the volume and it’s content but can’t write to it. Suggestions please.

 
Posted : 21/02/2021 4:15 pm
(@softraid-support)
Posts: 9200
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When you installed the driver, did you "Allow" OWC as an identified developer in System Preferences?

 
Posted : 21/02/2021 6:07 pm
(@steveselinger)
Posts: 4
Active Member
Topic starter
 

Yes. I checked the allow.

 
Posted : 21/02/2021 7:56 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@steveselinger

Then you need to attach a support file,  so I can look.

 
Posted : 21/02/2021 10:33 pm
(@steveselinger)
Posts: 4
Active Member
Topic starter
 

Here is the file.

Thanks, Steve

 
Posted : 22/02/2021 8:19 am
(@softraid-support)
Posts: 9200
Member Admin
 

@steveselinger

There is damage to the volume header, and it looks serious. The directory is also damaged, as if some rogue memory overwrite the volume header (and presumably part of the directory)

Do you have access to Disk Warrior? I am not sure it can recover the directory in this case, though. But if you have it, then run DIsk Warrior on the volume and lets hope it can rebuild the directory.

 

However, in the log, I see you tried to delete the volume. Is it backed up, so you do not have to worry about it? If so, you can "erase" the volume with SoftRAID.

 
Posted : 22/02/2021 12:33 pm
(@steveselinger)
Posts: 4
Active Member
Topic starter
 

Working with the Softraid support on the phone, we were able to finally delete the volume and the create a new one. This was not an easy process, needing to remove both striped hard drives from the Thunderbay and then deleting each and the volume and then creating a new volume. Many thanks to the support staff.

 
Posted : 22/02/2021 7:03 pm
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