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Disk for SoftRAID Volume Disappeared

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(@mcvosi)
Posts: 112
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Is there going to be no fix for this? I properly disconnect my RAID volume, but get this every single time I disconnect from my MacBook.

Screen Shot 2022 04 12 at 7.45.14 AM
 
Posted : 12/04/2022 7:49 am
(@softraid-support)
Posts: 7504
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Is this volume used by time machine? 6.2.1 should help address that.

If not, something in macOS is holding onto the volume.

 
Posted : 12/04/2022 10:54 am
(@mcvosi)
Posts: 112
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@softraid-support Yes, it is. I'm already on 6.2.1.

 

 
Posted : 13/04/2022 9:41 am
(@softraid-support)
Posts: 7504
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@mcvosi 

Try this to see two things using terminal, just paste these in. You will need your admin password.

First conform that 6.2.1 is the driver that is loading:

sudo kextstat -b com.softraid.driver.SoftRAID

Second, unmount your volume. Wait a few seconds. then run this to see what is active on the volume:

sudo lsof /Volumes/myDrive

(myDrive is the name of your volume. Change to your volume name. If you have a space in the volume name, temporarily rename it, so it has no spaces, so you can use this format of the command)

 
Posted : 13/04/2022 10:34 am
(@mcvosi)
Posts: 112
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@softraid-support 

matt@Matts-MBP-2 ~ % sudo kextstat -b com.softraid.driver.SoftRAID

Password:

Executing: /usr/bin/kmutil showloaded --bundle-identifier com.softraid.driver.SoftRAID

No variant specified, falling back to release

Index Refs Address            Size       Wired      Name (Version) UUID <Linked Against>

  256    0 0xfffffe0006e9c5f0 0x4000     0x4000     com.softraid.driver.SoftRAID (6.2.1) FB767E03-2D35-3959-B63A-317BE3F1D3EA <16 5 4 3>

matt@Matts-MBP-2 ~ % sudo lsof /Volumes/Thunderbay

lsof: status error on /Volumes/Thunderbay: No such file or directory

 
Posted : 13/04/2022 10:57 am
(@mcvosi)
Posts: 112
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And then if I pull the cable from my MBP, I get the error.

 

 
Posted : 13/04/2022 10:58 am
(@softraid-support)
Posts: 7504
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@mcvosi 

It should be (completely) unmounted. I am not sure what is happening, I can ask some engineers and see if there are ideas.

 
Posted : 13/04/2022 11:45 am
mcvosi reacted
(@mcvosi)
Posts: 112
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@softraid-support Any news?

 
Posted : 14/04/2022 9:32 am
(@softraid-support)
Posts: 7504
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@mcvosi 

Best suggestion I have is running

lsof /Volumes/volumename when the volume is still mounted (and nothing using it) and see if anything shows open.

 
Posted : 14/04/2022 10:26 am
(@mcvosi)
Posts: 112
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@softraid-support Only Time Machine uses that volume. 

 

 
Posted : 14/04/2022 10:29 am
(@softraid-support)
Posts: 7504
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@mcvosi 

Lets confirm that 6.2.1 is actually the driver that is loading:

sudo kextstat -b com.softraid.driver.SoftRAID

 
Posted : 14/04/2022 10:31 am
(@mcvosi)
Posts: 112
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@softraid-support Yes, 6.2.1.

 

 
Posted : 14/04/2022 10:31 am
(@softraid-support)
Posts: 7504
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@mcvosi 

I think the actual bug is Time Machine is not letting the volume "close" when unmounted.

Maybe there is a terminal command to close the volume, I can dig around.

 
Posted : 14/04/2022 1:22 pm
(@mcvosi)
Posts: 112
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@softraid-support I think I will disable TM for now and see if I still see the notification.

 

 
Posted : 14/04/2022 3:37 pm
(@mcvosi)
Posts: 112
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@softraid-support Seems to be something else because I have disabled TM and it still gives the error when I unmount and disconnect the cable.

 

 
Posted : 14/04/2022 3:44 pm
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