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Safe to update to macOS Monterey 12.2?

(@higgins)
Eminent Member

Hi there,

I've got an Intel machine and an M1 Max machine both on macOS Monterey 12.1. Apple has released 12.2, but I'm squeamish about updating until it's confirmed by major vendors. Have y'all been able to test on 12.2 yet?

(Also, if there is some page that I can bookmark w/status, I'll gladly do it...didn't see this listed on the known issues nor supported versions pages, though.)

-CH

Quote
Topic starter Posted : 27/01/2022 6:48 pm
(@softraid-support)
Member Admin

I have been running 12.2 beta versions, no issue. I have not tried the release yet, but there are no known issues. We will post in the next day or so, after testing, on the important announcements page. I do not expect any issue.

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Posted : 27/01/2022 8:11 pm
(@lcubed)
New Member
Posted by: @softraid-support

I have been running 12.2 beta versions, no issue. I have not tried the release yet, but there are no known issues. We will post in the next day or so, after testing, on the important announcements page. I do not expect any issue.

is it safe to upgrade to 12.2 yet??

i haven't seen a posting yet in the important announcements page

softraid 6.2/M1 Mini/thunderbay 4 mini configured RAID 4 (4 x 4 TB)

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Posted : 07/02/2022 7:44 pm
(@softraid-support)
Member Admin

@lcubed 

Yes it is safe to update to 12.2.

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Posted : 08/02/2022 9:54 am
lcubed liked
(@michaelprichard)
Eminent Member Customer

This is perhaps not specifically a Monterey issue, but it's awfully coincidental; we just updated one of our mail servers to 12.2.1 from Big Sur 11.6. At the same time we updated from SR 6.1 to SR 6.2.1 beta 13. Everything appeared to work perfectly, clicking the "Allow" button to get the driver working properly and all volumes mounting normally. It operated fine for about 24 hours when today one of the 2 USB drives (SanDisk Extreme 1TB SSD) appeared to die. We're not sure exactly which drive was being identified in the logs, but now, the SSD is invisible on any machine and appears to have completely failed while the WD HD "mirror" drive still shows up in SoftRAID. Unfortunately, we don't see any volumes on this remaining drive and thus aren't able to mount it and use the volume. 

 

The only thing that we didn't adhere to was uninstalling the driver prior to upgrading to the beta from 6.1; this was an instruction which went missing, unfortunately. As everything seemed to be working fine, we didn't think much of it. Note; the main reason we decided to update everything was that this machine had crashed after 120 days of very stable performance, so perhaps this was the first sign the SSD was on it's way out. I've enclosed the support file which I'm hoping will yield some clues about what's going on, and we're desperate for advice on how we might "wake up" the remaining drive from our mirror. We have a fresh SSD to swap back in as a replacement for the dead one, but have no volume to mirror at the moment. 

 

Thanks for any advice.

 

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Posted : 13/02/2022 9:56 pm
(@softraid-support)
Member Admin

@michaelprichard 

So I understand clearly, an SSD failed completely, and its "mirror secondary" is the WD drive that no longer has a volume on it?

This is the disk that seems to have failed:

Feb 13 1629 - SoftRAID Application: The get info command for disk disk7, SN: 323133304A34343033393531, USB3 bus 0, id 3 hung while reading (offset 0, i/o block size = 512). This disk should be replaced immediately.

The volume partition isn't "not showing up", it does not even exist in the drives partition map.

You are sure it was not accidentally deleted? I do not show that in the log, though.

I think the data may need to be recovered. We may be able to add a volume to the disk, but depending on how the volume was deleted, it may or may not have a recoverable directory structure. If it disappeared from some interaction with the other disk, the backup directory should be available, and data reconstructed.

 

Its easier if there is a backup somewhere. Is there?

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Posted : 13/02/2022 11:09 pm
(@michaelprichard)
Eminent Member Customer

We've just checked the Time Machine backup which was what we thought had been running and for whatever reason, this switched to only backing up the Boot volume since Sept. of last year. So, we don't appear to have any recent backups of this drive since then. Note, however, that the mail data is mirrored to a 2nd server (3000 miles away, but still...) which is currently handling the load and can re-mirror the mail store to a fresh drive on this machine should that be necessary; the web sites that were not backed recently up haven't changed much and can similarly be restored from this backup, so we're certainly able to get back to where we were via backups, we're just leery of doing anything until we understand what might've happened here. 

You mentioned possibly getting the volume back by re-adding a volume? We're open to any suggestion that would save us the recovery time. As for volume deletion, there's certainly no way that either of the 2 of us (only ones accessing the machine) consciously did this. Seems like SR locked the volume after the SSD went bad and then it's just invisible... 

Let me know what you'd like us to try. Thanks. 

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Posted : 13/02/2022 11:19 pm
(@softraid-support)
Member Admin

@michaelprichard 

Let me see what we can do, response Monday afternoon.

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Posted : 14/02/2022 1:39 am
(@michaelprichard)
Eminent Member Customer

So, we've abandoned the idea of restoring this WD HD to bring back the apparently deleted/missing volume and have started our ~2 day restoration from remote backup onto a fresh non-RAID SSD. We would still like to understand what might've happened to this RAID 1 volume that resided on the dead ~1 year old SanDisk Extreme 1TB SSD and the still working WD HDD before we convert this volume to RAID again. Was the combination of HD/SSD a risky bet? Is the fact that we've named our volume "data" (before realizing APFS creates a /Volumes/Data "virtual" volume) a possible contributing factor? 

We'd just installed Monterey 12.2.1 upgrading a Big Sur 11.6 install which had run flawlessly for ~110 days (no reboots) using SR 6.1, and we upgraded the SR driver to the 6.2.1 b13 (without uninstalling first, sadly) and it was running fine for 24 hours when the SSD died. Ideally, the whole point of RAID is that the other drive continues to operate keeping the volume mounted, but something went horribly wrong with our setup. Both drives are connected via USB; HDD using an older USB enclosure with USB-3.0 or earlier interface, the SSD using a new USB-C v3.2 interface. 

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Posted : 14/02/2022 6:01 pm
(@softraid-support)
Member Admin

@michaelprichard 

I have an engineer working on the recovery for you, so do not wipe that drive, unless you already have, then let me know, so they don't waste their time.

I do not know the cause. It was not the combo of disk/SSD. I can only consider the failure of the SSD caused a improper write to the HDD, which macOS should not be able to do.

(I think these kinds of events are all a side effect of when Apple created Boot Camp, the ability to write to a "write protected" partition map, when a volume is mounted on the volume. Probably never be able to demonstrate it, but once upon a time, an inviolate fact of macOS, is a disk with a mounted volume on it, had its partition maps write protected. no longer.)

More than this, I can only speculate.

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Posted : 14/02/2022 9:20 pm
(@michaelprichard)
Eminent Member Customer

Apologies for the delay in response. We still have the HDD untouched if science would be served by doing some tests with it to try and revive the mysteriously removed volume, otherwise we're ready to just wipe it and re-add it to the RAID pool for our freshly restored "data" volume. Should we stay with the beta or should we roll back to 6.2?

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Posted : 17/02/2022 1:12 pm
(@softraid-support)
Member Admin

@michaelprichard 

Did you recover 100%? We do not need to research this, it is a matter of whether I pull an engineer off of coding to repair (create a new volume in the pmap) for you. If you don't need it, then better.

 

I would use the release 6.2.1 at this point, we released Monday.

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Posted : 17/02/2022 3:53 pm
(@michaelprichard)
Eminent Member Customer

@softraid-support OK, let's not waste engineer time on this. We'll wait until the release to add/convert to RAID. 

ReplyQuote
Posted : 17/02/2022 3:55 pm
(@softraid-support)
Member Admin

@michaelprichard 

Thanks for letting me know.

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Posted : 17/02/2022 4:03 pm
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