Notifications
Clear all

New RAID 5 Volume says "unable to create file system" and won't mount

(@ironsidephoto)
Active Member

I have a new Express 4M2 with three 2TB Samsung EVO Plus SSDs inside. Trying to do a RAID 5. Everything seems good until make the volume; it says "Unable to create file system." The volume won't mount. When I hit "validate" on it nothing seems to be happening after I enter my system password.

Screen Shot 2020 10 26 at 5.57.50 PM

 

Ideas?

 

Quote
Topic starter Posted : 26/10/2020 6:22 pm
(@softraid-support)
Member Admin

If you are getting that message, probably you need to enable full disk access with SoftRAID.

Open System Preferenes/Security/Privacy. Scroll down to full disk access. "Drag and drop" the SoftRAID application into that window.

 

that will fix this.

ReplyQuote
Posted : 27/10/2020 3:36 am
(@ironsidephoto)
Active Member

Thanks. I did that, restarted, and still get the same error.

ReplyQuote
Topic starter Posted : 27/10/2020 8:21 am
(@ironsidephoto)
Active Member
Screen Shot 2020 10 27 at 8.35.59 AM
ReplyQuote
Topic starter Posted : 27/10/2020 8:36 am
(@softraid-support)
Member Admin

Post a SoftRAID Tech support file and I can take a look.

ReplyQuote
Posted : 27/10/2020 10:39 am
(@ironsidephoto)
Active Member

Here you go.

I chatted with OWC tech support and they suggested disabling my T2 chip, of which this machine has none.

I also noticed after I uninstalled and reinstalled SoftRAID that I got a popup saying the installation of the driver failed. But then when I restart the application it says driver v5.8.4 in the corner.

ReplyQuote
Topic starter Posted : 27/10/2020 11:33 am
(@softraid-support)
Member Admin

The SoftRAID driver is not loading. Walk through these steps: https://srforums.wpengine.com/pages/support/5.8_Volumes_Not_Mounting.pdf

See if that fixes this.

ReplyQuote
Posted : 27/10/2020 9:16 pm
Share:
close
open