Notifications
Clear all
Topic starter
Hi,
I was in the process of certifying a new 8TB HDD and not long after it finished the second pass (of 3), I got a dialog box telling me a part of SoftRAID had failed and that I needed to quit and restart SoftRAID. And of course the certifying stopped when this happened. I am on a Mac, running Mojave.
My question then is, do I need to start over with a new 3 pass certification or can I do one new single pass and feel confident? After the second pass it had not shown any errors or bad sectors. I am also assuming that the crash didn't do anything to the drive.
Thanks.
Posted : 23/07/2020 3:21 am
Topic starter
Well, I somehow missed this last night when this happened, but I found the answer on the SOftRAID Bullentins page:
"
SoftRAID Application Must Quit
There is a bug in SoftRAID where the SoftRAID Application loses its connection with the SoftRAID Monitor. When this happens, a dialog box is displayed stating that “An internal part of the SoftRAID application has stopped functioning properly. Please quit SoftRAID and relaunch it.” We have been unable to find the cause of this bug; it is extremely intermittent. Some systems will encounter this almost daily, while most will never see this problem. There is no risk to data, or your volumes from this bug. Relaunch SoftRAID to continue using it.
Quick Workaround: There is no reason to keep the SoftRAID Application running. Quit the SoftRAID Application when not actively managing your volumes. The “SoftRAID Monitor”, which you see an icon for in the menu bar, is the process that monitors your volumes and will continue to do so even if the SoftRAID application is not running. The only time you are likely to encounter this issue otherwise, is when using disk “Certify”. Certify can take a week on larger drives. If you get this error, you can start the “Certify” again and SoftRAID will resume the certify where it was before the error.
Note: You can Certify disks using the Terminal.app. There is online help available for this, in the SoftRAID help menu or by using softraidtool help in terminal.
Started the certify process again now and seems to be on track, and it picked up where it left off like you said.
Thanks!
Posted : 23/07/2020 3:33 pm
