Setting up a new Thunderbay 6 with OSX 10.14.5 and Softraid XT
I'm just certifying my (new) drives and I'm getting the frequent "internal part of Softraid failed" messages, which I see has been reported by others. (Very annoying when a very long certification is extended by stops when it's not watched - esp overnight.)
In case it's helpful to your engineers, I also experienced this:
When I plugged another TB3 device (IOGear TB3 to eSATA adapter) into the daisy chain port on the Thunderbay. Softraid XT *immediately* reported that all 5 of the drives in process of being certified had errors and should be replaced! I'm pretty sure that's not possibly correct, and it must be a software issue, but...
(The adapter worked fine, btw)
I removed the adapter, rebooted and restarted the certification, which is continuing, and showing "no errors" on all drives.
I agree that the application quitting is very annoying. We have not yet found root cause on that.
When you connected the device, the bus probably reset. Certify uses an OS X script, and anything that disrupts the bus could cause these errors to be reports. Don't worry about it.