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ThunderBay RAID 5 - degraded/failed message

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(@mdds1)
Posts: 1
Member
Topic starter
 

Hi,
I am new to this forum so please forgive me if this is under the wrong topic. I moved my home office and I had the tunderbay attached to a battery backup that was controlled by my Mac. (It is now plugged into a port that never shuts down) When the mac shut down at night, it shut off the tunderbay and I received this message: Do I need to replace all of my drives? I can still access my files.

Thanks for your help!

 
Posted : 23/02/2019 1:53 pm
(@softraid-support)
Posts: 9200
Member Admin
 

Chances are you got errors from the shutdown.

If your volume was in sync before this happened, then do the following:

Clear any io errors on the disks or volume.
"recover failed disks" and let it rebuild (in the background)
If optimization is set to audio/video, change to workstation.

 
Posted : 23/02/2019 3:23 pm
(@cwangberg)
Posts: 2
Member
 

I plugged in a usb card reader and my Thunderbay 4 gave me the degraded failed message across all of my drives. I ran a Validation over night and it came back ok. I cleared the I/O Errors on all of the drives and the main volume and restarted the Mac but I can't get rid of the degraded - failed message on the volume. Each of the disks now say no errors on their own, but when I click on the volume they each say data and parity disk - failed. It seems to be running fine now, but I am still concerned about the error messages.

Is there more I should do to resolve the issue or how do I clear the error message on the Volume?

 
Posted : 14/12/2019 9:54 am
(@softraid-support)
Posts: 9200
Member Admin
 

Since the Validate succeeded, the volume is validated and in sync.

So you can safely use "recover failed disks". Its up to you whether you re-validate or not.

 
Posted : 14/12/2019 12:29 pm
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