ISSUE SOLVED Turned out that the terminal uninstalled didn’t remove some files that caused issues. OWC phone support asked me to use App Uninsta...

@softraid-support ThunderBay 8 enclosures (two of them) with 6TB HDDs. Another interesting thing to note, if I have the SoftRAID app open a long time...

@softraid-support if I quit the app, and relaunch, it doesn’t ask to reinstall the helper. Only on reboot.

Correct. No extra IT management software installed. It's a pretty plane jane installation of Sonoma. I only use it as a headless Mac Mini for our lo...

@softraid-support Sorry it took so long, busy week. Using the terminal command to uninstall SoftRAID did uninstall it. Then I downloaded fresh a cop...

Thank you, I will report back tomorrow.

@softraid-support yes, I will try that tomorrow and report back.

I have 3rd party developers on. I cannot attach the generated file. % sudo softraidtool generatereport ~/Desktop/7.28.24.Cheule.sr_supt Exe...

Every time I attempt to attach the file generated I get a forum error.

Another thing is it keeps asking me to download 8.1, when 8.1 is already installed. Presumably because softraid monitor is still 8.0?

@softraid-support Booting from another volume isn't really an option. There is only one boot volume (M2 internal SSD) and then RAID volumes. ...

I am running Mojave 10.14.6, and SoftRAID v5.8.3. If I leave the SoftRAID window open for a while (in excess of an hour) it will always "have an inte...