SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: May 5, 2026
Topics: 46 / Replies: 9132
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RE: Write performance on Windows 11

This is an area we have been actively working on.While performance depends on the computer and configurations, its obvious performance is not what it ...

3 years ago
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RE: Support license renewed but Softraid still shows it's expired.

@micheloupatrick Deactivate/Activate again, the renewal date should update. thanks!

3 years ago
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RE: Thunderbay Mini (TB2) RAID 4 suddenly won't mount

@rnb2 I wonder if the 13.5.1 update cleared the logs. I generally remove all external disks when doing MacOS updates. There have been several famou...

3 years ago
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RE: Thunderbay Mini (TB2) RAID 4 suddenly won't mount

No recent crashes or anything? Did a blade disappear for a while? the SoftRAID driver is loading, this is not a driver issue. Most likely the direct...

3 years ago
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RE: SR 7.5 install doesn't proceed as described

@godangermedia If your volume is mounted, then the driver is installed. So you should be OK.

3 years ago
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RE: SMB shares from soft raid volumes can't be mounted from remote server under Sonoma

The main difference is SoftRAID volumes are marked as removable. Can you test your scenario with a Thumbdrive? (Apple formatted as APFS for example)

3 years ago
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RE: SR 7.5 install doesn't proceed as described

@godangermedia Sounds good. Its 13.5 now. This also has the advantage of SoftRAID being much simpler to install.

3 years ago
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RE: Certifying a 6TB drive

Our rule of thumb is 2TB a day, so your drive was slightly faster, and Iron Wolf are indeed the fastest Seagate drives.

3 years ago
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RE: SR 7.5 install doesn't proceed as described

The simplified instructions are for 13.3 or later. Not Monterey, which still requires System Preferences/Security, and on M1, reduced Security. Your...

3 years ago
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RE: Kernel Panic on older Intel Based Mac with Ventura

Thanks, and "perfect". I wll see if we can start capturing panics in this folder.

3 years ago
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RE: Kernel Panic on older Intel Based Mac with Ventura

@soluwalana These are the logs, if you view them, that show the Kernel Trap and SoftRAID Pool panics? can you attach one? (save or navigate to the ...

3 years ago
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RE: Kernel Panic on older Intel Based Mac with Ventura

@soluwalana Another favor. Can you open the console.app? Look through the various directories, especially the diagnostic reports, etc, for the loca...

3 years ago
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RE: RAID 5 in ThunderBay 4 Not Rebuilding

The volume must be mounted to rebuild. Please attach a SoftRAID tech support file, with the volume mounted and I can look. (i assume you are not get...

3 years ago
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RE: Kernel Panic on older Intel Based Mac with Ventura

@soluwalana Got them, thank you! Can you save a SoftRAID tech support file, using this beta version of SoftRAID, and attach it?softraid.com/sr_be...

3 years ago
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RE: Slow encrypted SSD RAID5

We want this fixed also. My understanding is there is an issue in MacOS, we need a change to be able to get better HDD APFS encrypted support. When we...

3 years ago
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