SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: Apr 26, 2026
Topics: 46 / Replies: 9131
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RE: Convert raid4 to raid 1+0

In theory you can converts a 4 drive RAID 4 to a 6 drive RAID 1+0. But there are some bugs in the UI and its likely to fail, its on our list of bugs t...

9 months ago
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RE: SoftRAID Volume Out-Of-Sync

@steve223 Then look in the logs and figure out which drive is not showing up. Is it the same one every time?how many power on hours do these drives (o...

9 months ago
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RE: Help Identifying Failed Drive in ThunderBay 4 RAID 5 Setup – SoftRAID 8.5, License Not Renewed

Note: If the drive always shows up, but between 1 minute and 2 minutes after startup/connecting, you can set the disk "time out" in RAID preferences t...

9 months ago
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RE: Help Identifying Failed Drive in ThunderBay 4 RAID 5 Setup – SoftRAID 8.5, License Not Renewed

@steve223 THe 12TB (4th drive) is missing. this is a hardware issue. Either that drive is faulty (disappearing), or that slot is faulty.Give the di...

9 months ago
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RE: Issue #2a from FAQ - Raid 0+1

@allenat We don't have a specific requirement for USB cables, just keep in mind that unlike Thunderbolt cables, there is no certification process for ...

9 months ago
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RE: Issue #2a from FAQ - Raid 0+1

@allenat Looks like you may have had some cabling/connection issues. Your Time Machine volume no longer mounts? even after restart? You can try...

9 months ago
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RE: SoftRaid constantly ejecting drive when Mac goes to sleep

@steve223 This issue is a hardware or MacOS issue, 100%. SoftRAID has zero to do with sleep type issues. Same with the disconnects, the SoftRAID ...

9 months ago
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RE: SoftRaid constantly ejecting drive when Mac goes to sleep

@steve223 Test the Tahoe beta and see it is any better... (its pretty reliable, some third party utilities may have bugs)

9 months ago
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RE: RAID5 - Rebuilding very very very slow :-(

@jjlelandais Maybe the issue is one of the drives. Two of them are way past their replacement period, at 72,000 hours. If you rebuild the directo...

10 months ago
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RE: SoftRaid constantly ejecting drive when Mac goes to sleep

Multi posting is not helpful! Your other enclosures do not tell you such issues. SoftRAID is very active on telling you what is going on with the dr...

10 months ago
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RE: SoftRAID Volume Out-Of-Sync

I think I have (unsuccessfully) mentioned that ejects are issues on the Apple side. SoftRAID is the messenger, telling you what happened on the hardwa...

10 months ago
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RE: Common questions and Answers

@rnb2 SoftRAID app should show when it expired, in Monitor or "about SoftRAID".First time you renew, you create an account, or use this page to set up...

10 months ago
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RE: RAID5 - Rebuilding very very very slow :-(

My guess is your volume directory is damaged and was marked read only by MacOS? Can you write data to it? 16TB needs to be rebuilt. You can run Ac...

10 months ago
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RE: Moving from Catalina to Windows 11

@chobochobo It should be fine, as long as the computers drive system is reliable. You don't even need to reconfigure the RAID volume if you don't w...

10 months ago
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RE: My license shows "Deactivated" on this (new) user, but I recently renewed (JUN2025) and it was working on my previous User Account

On the same computer, nothing to do except run SoftRAID and activate. You can activate on all systems on the computer. If you run the beta in a sepa...

10 months ago
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