SoftRAID Support
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Joined: Aug 28, 2015
Last seen: Apr 28, 2026
Topics: 46 / Replies: 9131
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RE: Raid 5 Degraded, Not Mounting or Rebuilding

@siming-weng I believe the directory is slightly damaged, but Windows can mount it, but the MacOS cannot. SoftRAID cannot rebuild volumes that ar...

2 years ago
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RE: Raid 5 Degraded, Not Mounting or Rebuilding

@siming-weng Rebuilding fixes any "parity" issues. It does not affect "data" for the user. So the answer is no, it is very unliklely it will mount ...

2 years ago
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RE: Raid 5 Degraded, Not Mounting or Rebuilding

@siming-weng No, you cannot use Disk Warrior on anything but HFS. for ExFAT, you would need to use R-Studio (best on Windows), if you go back to th...

2 years ago
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RE: Raid 5 Degraded, Not Mounting or Rebuilding

@siming-weng I do not know if/how Windows reports a damaged directory, but that is probably what is happening. One thing you can do is change the v...

2 years ago
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RE: Raid 5 Degraded, Not Mounting or Rebuilding

@siming-weng Does it still mount on Windows? No you cannot replace a disk to fix a directory problem. nothing changes in the "data", that is how ...

2 years ago
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RE: Raid 5 Degraded, Not Mounting or Rebuilding

When did this happen? was it upgrading MacOS? this is an ExFat volume. ExFat is not really suitable for an editing volume, they are for storage ...

2 years ago
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RE: Moving from Catalina to Windows 11

@chobochobo ExFat is a file transfer file system, not a "working" file system, so no, do not use it. You can use NTFS, but you need to have a dri...

2 years ago
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RE: Moving from Catalina to Windows 11

@chobochobo I checked and the issue is Thundewrbolt 2 was not well supported by Windows, that is the issue. Sorry.

2 years ago
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RE: Moving from Catalina to Windows 11

@chobochobo Samsung lists it as Thunderbolt 4, which means it is intel certified. How is it working now as NTFS?

2 years ago
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RE: SoftRAID Continues to Index Down Days in License Remaining Even Though I Have Renewed Subscription

@dgbarar Under the email address for the forum, I only see a Nov 2022 upgrade to 8. Did you use this email address to renew? Was it for the lic...

2 years ago
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RE: Thunderbay 4 won't mount on Windows 10 - fine one MacOS

@thecodingart I have to send you to the Windows support team, unfortunately. Fill in a support ticket. Let me know what you find out.

2 years ago
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RE: Moving from Catalina to Windows 11

@chobochobo Hardware. Make sure your Windows machine is actually Thunderbolt 3, most are actually USB 3.1 gen 2, with USBC connectors.

2 years ago
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RE: Moving from Catalina to Windows 11

@chobochobo ExFAT to HFS should be simple, yes. Did you try listing in file view, alphabetical, looking for the last files copied, then recopying...

2 years ago
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RE: Softraid 7.6 not installing

@rrw137 What is your computer model?

2 years ago
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RE: Moving from Catalina to Windows 11

@chobochobo Not sure, but perhaps there was a file name, or a directory path that was not "legal" in windows, so the transfer stopped. I will ask a...

2 years ago
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