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Topic starter
Hi, I'm having trouble mounting my Thunderbay 4 on Windows 10 running SoftRAID 8.1.2.0. The drive is fine, with no errors, and is typically mounted on MacOS without any issue. I've recently decided to move it over to a PC for Media Shuttle.
When I right click on the volume the option to 'Open in File Explorer' is greyed out and I'm not sure how to mount the volume. Any ideas?
Posted : 03/09/2024 11:40 pm
I think you need to fill out a support ticket for this. It should be auto mounting.
https://software.owc.com/support/softraid/contact-tech-support/
Posted : 04/09/2024 1:18 pm
Topic starter
Will do, thanks!
Posted : 04/09/2024 4:12 pm
Not precisely the same, but I have 2x 1U units and issues getting them both to mount on Windows (seeing "corrupted" errors) via an HFS+ RAID 5 array.
No issues what-so-ever on macOS.
Posted : 21/10/2024 12:55 pm
I have to send you to the Windows support team, unfortunately. Fill in a support ticket. Let me know what you find out.
Posted : 21/10/2024 2:19 pm
