@stratmoen You are correct to path, but give us a little time to investigate. the helper tool should self delete. So you can delete it now, we ha...

This is an excellent summary of the issue, but this needs to go through formal support. go to softraid.com/support and fill in a support request. Us...

@stratmoen Is the renamed helper still present? If so, great. Can you run this command: ls -als /LIbrary/Application\ Support/SoftRAID I want...

@stratmoen I will inquire on this. The HelperTool was added "recently" to ensure MacOS could enable the SoftRAIDtool to load properly. Its possible...

@stratmoen And when you launch the SoftRAID app (when the Monitor is running) do you get an error?

"I did wipe another Mac and did a clean install with nothing else but the OS (14.5) and SoftRaid 8 on it and still had the problem." This was a clea...

You cannot add disks to an existing volume to increase its capacity. So wait until you have all 4 drives and then create your RAID volume.

@stratmoen SoftRAID Monitor is "faceless". Did you mean, after launching Monitor, the App launches?

If you look at "subscriptions" you will see your license. We moved from annual upgrades to a subscription methodology and until the overlaps are over,...

@stratmoen If you double click on the SoftRAID Monitor before launching the app, does it launch?(/Library/Application Support/SoftRAID folder)

@stratmoen the SoftRAID driver did not load. Did you uninstall? the generic driver should otherwise load. When you launch the SoftRAID app are ...

@whitey_70 I am investigating the license not in your account issue. (I wonder if they are related, but it seems unlikely)

@whitey_70 Its not "no interest". We cannot find the cause of this. We think it has to be some installed app or process, as for this to happen, som...

@henry-in-florida Tell us if anything (new) is broken.

@edwardodb Couple ways to solve this: in System Settings/General/Login items, make sure OWC is enabled in background items. Add SoftRAID Monitor ...