SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: Apr 28, 2026
Topics: 46 / Replies: 9131
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RE: 299 MB/s read and write

Attach a support file.A "verify" is not going to help.

2 years ago
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RE: Common questions and Answers

@wfjrfilms SoftRAID 8 is now a subscription model. Your SoftRAID 6 license has not expired, but does not work with Sonoma. With enclosures you ge...

2 years ago
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RE: Write speed dropped by 35% after updating to macOS 14/SoftRAID 8

I need to know what is different about the two scenarios. Send a SoftRAID support file from each. Also note if any cabling is different, and if eith...

2 years ago
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RE: Volumes not seen on move to new Mac

@xchap2021 This happened after a disk eject event, it appears. Generally one such event is not enough for a volume directory to become damaged enou...

2 years ago
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RE: Add disk to Raid 5 array

This is not high on our radar.

2 years ago
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RE: Raid 5 - No errors but doesn't mount

@chrisf So you know, although it is too late for this, USB on the Mac is not as robust as it should be. Thunderbolt is the better solution. I won...

2 years ago
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RE: Raid 5 - No errors but doesn't mount

@chrisf Did MacOS just auto update? When did you first see this EFI volume showing? We started seeing this recently, often with a MacOS upgrade...

2 years ago
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RE: Raid 5 - No errors but doesn't mount

@chrisf That error message from the dock is often a cable issue. Attach a SofrtRAID tech Support file.

2 years ago
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RE: Raid 5 - No errors but doesn't mount

@chrisf What SoftRAID can track in real time are "IO errors". the upside is all IO errors are logged, the downside is by nature, there are many "fa...

2 years ago
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RE: Gmail email notification not working (and a feature request)

@nikkikom that link works fine. True, SoftRAID is now being redirected to owc.com, but the domain is still active.

2 years ago
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RE: Can't Resize Volume

The volume is not unmounting. Unmount the volume manually from the desktop, then resize. (I would relaunch SoftRAID app also before doing this)

2 years ago
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RE: New Version Available message keeps appearing

@mikeytt True, update later will delay the alert until the next cycle, at least by design. But changing check for updates to never should not gen...

2 years ago
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RE: New Version Available message keeps appearing

@mikeytt Can you clarify what you mean by the times do not correspond with the log entries? This may be a clue what is happening...

2 years ago
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RE: Gmail email notification not working (and a feature request)

@micheloupatrick same answer: try the SoftRAID beta here: softraid.com/sr_beta see if it works.

2 years ago
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RE: New Version Available message keeps appearing

What is probably happening is the SoftRAID Monitor, or SoftRAID tool is crashing. Open the console.app, and look around for any reports that have Soft...

2 years ago
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