@ahadub Understand. You need a computer with Thunderbolt, else you need to move the drives into a USBC enclsoure, like our Mercury Elite Quad. They...

INstall SoftRAID for Windows and it will just work! However, you cannot connect a Thunderbolt device to a USB3 (wth USBC) bus. Why don't the backu...

What MacOS version is this?Could it be the Akitio drives crashing with the SMART check?

@yaron-kyiv We do not have active support for SoftRAID 5 and do not have upgrade coupons any longer, its been too many years.Generally, you need to...

@yaron-kyiv SoftRAID 5.x licenses are no longer supported. They work, up until 10.15, but not after. And the number of characters changed, so un...

@ken For some reason, we cannot reproduce it in development. You running the latest version of SoftRAID?

Done.

Where are you seeing this "exceeded downloads" error? Can you send the page link?

SoftRAID 5 cannot launch in newer versions of MacOS. You need to upgrade to SoftRAID 8. If all you are doing is "checking", you can use SoftRAID Sta...

@calbear88 I checked also, and it is OK.

@bkdad BTW: One reason this happens is unclean shutdowns, and when disks are "ejected" without being unmounted. Does your system suffer from your dr...

@bkdad Apparently this kind of script is very common in post production environments.ChatGPT can help you write a custom script in a few minutes. I...

I note that you filed another support form, which was taken up. I asked the Customer Service rep to let me know on the resolution, so I can post it he...

@nanashi Let me see if we can tweak settings. We "hid" the SoftRAID support files for user privacy, but it had the unintended effect of not allowin...