Can't rebuild becau...
 
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Can't rebuild because the offset value doesn't increase.

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(@nextg)
Posts: 2
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Topic starter
 

I've been using OWC's Thunderbay6 for about two years now.

<Environment>
・Apple iMac Pro 2017
・macOS Big Sur 11.5.1
・SoftRAID v6.2.1.

I was notified by SoftRAID that one of the six disks was likely to fail, so I attempted to replace it.

The rebuild started successfully, but in the middle of the rebuild, my hand hit the OWC itself and one of the HDDs had a bad contact and the rebuild was aborted.

After that, immediately after the reboot, the rebuild proceeds with the remaining time displayed along with the notification that the rebuild will start, but the current offset value does not move and the remaining time display disappears after a while.

I initialized the HDD and tried again, but the result was the same.
I'm having a lot of trouble and I'm hoping someone can give me a solution.

 
Posted : 28/02/2022 2:17 am
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(@softraid-support)
Posts: 6946
Member Admin
 

Attach a SoftRAID tech support file. Its possible this has a trivial solution.

 
Posted : 28/02/2022 11:58 am
(@nextg)
Posts: 2
New Member
Topic starter
 

Thanks for the reply.
I'll attach the file you mentioned.

 

 
Posted : 01/03/2022 8:03 pm
(@softraid-support)
Posts: 6946
Member Admin
 

@nextg 

Did you get an alert from macOS that the volume was mounted read only?

Otherwise, it should be rebuilding. You can try restarting.

If you got the warning, that is why it is not rebuilding, the volume directory is damaged and SoftRAID does not rebuild if the volume is not mounted healthily. that would be to be fixed first.

 
Posted : 01/03/2022 9:42 pm
(@nextnextg)
Posts: 1
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@softraid-support

Please excuse me from another account as I can no longer log in to my old one.
You are correct, the warning is showing.
I have no idea how to deal with it.
Could you please tell me?

 
Posted : 25/04/2022 2:28 am
(@softraid-support)
Posts: 6946
Member Admin
 

@nextnextg 

If you have Disk Warrior (and Big Sur or older), you can rebuild the directory

Otherwise you need to backup/restore.

 
Posted : 25/04/2022 2:59 am
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