Got major disk erro...
 
Notifications
Clear all

Got major disk errors after using Mac OS 26 beta

8 Posts
2 Users
0 Reactions
980 Views
(@peterinjapan)
Posts: 27
Eminent Member
Topic starter
 

Hi, I was using Softraid on a 4 bay raid with Mac OS 15 but made the mistake of installing the Mac OS 26 beta. It immediately started giving reports that an IO failure had occurred, although nothing failed. I reinstalled Mac OS 15 but am getting pretty constant errors that "at some time in the past one of your disks gave en error" and I should rebuild. But when I right click the disks there is no "rebuild" option. Do you mean I should reformat completely?

I happily have all the files saved on other disks, so I won't lose any data. I'm currently verifying the disks to see if that fixes the problem. 

Your image attachment system seems to be broken by the way, at least it's not displaying the screenshot I pasted here.

 

 
Posted : 26/08/2025 9:08 am
(@softraid-support)
Posts: 9200
Member Admin
 

Please attach a SoftRAID tech support file. 
the beta app did not "cause" this issue, it's reporting it.

 
Posted : 26/08/2025 10:45 am
(@peterinjapan)
Posts: 27
Eminent Member
Topic starter
 

Hi, here is the file. 

 
Posted : 28/08/2025 5:22 am
(@softraid-support)
Posts: 9200
Member Admin
 

@peterinjapan 

There is no history in the SoftRAID log, (its a new install of MacOS), so I cannot tell exactly when this happened, but you have thousands of IO errors. that is a serious hardware issue.

First, a tip:

You can install a second volume todo things like run Tahoe, its easy and it does not affect your existing system.

Run Disk Utility
Click on your startup internal
Click + volume
Name/save your volume

Now you can install a second Sequoia, Tahoe, etc. Save you a lot of time and is safer.

What brand is your enclosure?

are you using the same cable? move any hardware around?

did the errors happen all of a sudden, all at once? or did each restart generate a lot more?

When you were in Tahoe, did you get any disk alerts, that "a disk is predicted to fail?"

this many io errors can only be caused by a hardware issue, but it might be hard to diagnose, without the history in the SoftRAID log. Its possible the enclore won't work with Tahoe, a faulty cable, loose cable, there is no way to know at this point.

 

You can fix this state, by clearing IO counters (utilities menu) on the volume and disks, then "recover failed disks" and let it rebuild. If your data is intact currently, then this won't change anything, but it would be worth it to spot check recent files. (or restore from backup, is an o[ption)

 

 
Posted : 28/08/2025 9:19 am
(@peterinjapan)
Posts: 27
Eminent Member
Topic starter
 

So, the disk I am using is ORICO Hard Drive Case, 5 Pack 22TB*5 USB 3.1 Type-C HDD Case 3.5 Inch, which you can see here. It's a pretty standard USB-C based disk with 5 bays. 

What my daily experience is, every time I go to use my computer, I never know which errors I'll see displayed. Usually it's "a disk has gone missing from your RAID, we've put the disk into protected mode." Just today I found my computer told me, "Your computer was restarted because of a problem." It's as if one or more of the disks disconnects when the computer goes to sleep, causing a freak-out by SoftRaid.

So either, a) I've bought a really bad disk that's failing, which is funny because the last disk I tried to use had exactly the same problems or b) SoftRaid is fundamentally trying too do the impossible, to make RAID a thing on the Mac without hardware support from Apple, who wants to lock down its computers. Unless you can suggest something to me, I think the best course of action is to give up my dream of having all my data on one large 16TB volume running Raid 1+0, and go back to Apple's Raid, running two striped disks in a 16TB raid, which is aggressively backed up to the other two disks. 

This is abrand-new Mac Mini M4 that can't go 48 hours without throwing up major disk errors. I feel the back in the old days when Macs were very efficient, until you installed the old 1996 era version of Microsoft Word on them. And this is for a program that wants to pay annually for the honor of using it annually. I hope you can understand my frustration.

 

 
Posted : 17/09/2025 5:36 am
(@softraid-support)
Posts: 9200
Member Admin
 

@peterinjapan 

This is highly unlikely to be a SoftRAID issue, more likely a firmware issue with the enclosure.
Use ChatGPT to help debug it, it will give you useful information. Just paste in the kernel panic.
It also notes these enclosures have indeed firmware issues with MacOS and suggests there may be an update available.

The SoftRAID driver is passive, it cannot cause disks to eject, be missing, etc. that is all hardware.

"bug_type":"210","timestamp":"2025-09-12 01:09:24.00 +0900","os_version":"macOS 15.6.1 (24G90)","roots_installed":0,"incident_id":"D074DE91-4E86-4051-8D62-4F1CB6AD3AB0"}
{
"build" : "macOS 15.6.1 (24G90)",
"product" : "Mac16,10",
"socId" : "8132",
"socRevision" : "11",
"incident" : "D074DE91-4E86-4051-8D62-4F1CB6AD3AB0",
"crashReporterKey" : "ABEC2D33-3F83-DE56-11D2-F0E0EC30FF5C",
"kernel" : "Darwin Kernel Version 24.6.0: Mon Jul 14 11:30:40 PDT 2025; root:xnu-11417.140.69~1\/RELEASE_ARM64_T8132",
"date" : "2025-09-12 01:09:24.06 +0900",
"panicString" : "Unexpected SoC (system) watchdog reset occurred after iBoot panic save memory init",
"panicFlags" : "0x0",
"codeSigningMonitor" : 2,
"bug_type" : "210",
"foregroundAppHash" : "0",
"binaryImages" : [],
"notes" : ["iBoot panic-save unexpected reset, boot faults: wdog,reset_in_1","missing stackshot buffer or size"]
}

 
Posted : 17/09/2025 2:13 pm
(@peterinjapan)
Posts: 27
Eminent Member
Topic starter
 

@softraid-support So what I did was, I set my computer to never sleep, and that magically fixed the constant errors and rebuilding. If your software is incompatible with computers that go into sleep mode, perhaps you should tell that to users in big, red letters? I have seen notifications that we should turn off sleep for some beta version or another of Mac OS, but it seems that sleep mode causes disks to disapear, causing pretty major problems with the Raid?

 
Posted : 29/09/2025 11:25 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@peterinjapan 

This is not a "software" incompatibility. Its just a bug in MacOS sleep, with many systems.
On a non RAID volume, MacOS ignores the issues. SoftRAID will alert you, so you know.

We have filed multiple bug reports on many sleep related issues, hopefully one day they will be fixed.

 
Posted : 29/09/2025 11:32 pm
Share:
close
open