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I can uninstall SoftRAID using MacPaw CleanMyMac, which I have done several times, but using Terminal results in a "command not found" message:
Dave@Mac-mini ~ % sudo softraidtool uninstall
Password:
sudo: softraidtool: command not found
Posted : 15/02/2023 12:53 pm
we added this terminal command in 6.3, so maybe an older driver version was installed. You can see what, if any driver is loading, by this terminal.app command:
sudo kextstat -b com.softraid.driver.SoftRAID
Posted : 15/02/2023 5:07 pm
@softraid-support Here's what I get from that:
Dave@Mac-mini ~ % sudo kextstat -b com.softraid.driver.SoftRAID
Password:
Executing: /usr/bin/kmutil showloaded --bundle-identifier com.softraid.driver.SoftRAID
No variant specified, falling back to release
Index Refs Address Size Wired Name (Version) UUID <Linked Against>
249 0 0xfffffe0006ea8000 0x1b42 0x1b42 com.softraid.driver.SoftRAID (7.0.1) 03EA87D9-D972-3887-8AB6-5A41F793F337 <21 5 4 3>
Posted : 15/02/2023 6:48 pm
I have never seen the uninstall command not work.
What is the output to:
ls -als /Library/Extensions
Post it here.
Posted : 15/02/2023 7:14 pm
The SoftRAID extension is still there. It also appears in /Library/StagedExtensions/Library/Extensions/
Dave@Mac-mini ~ % ls -als /Library/Extensions
total 0
0 drwxr-xr-x 10 root wheel 320 Feb 14 19:29 .
0 drwxr-xr-x 76 root wheel 2432 Feb 14 11:42 ..
0 drwxr-xr-x@ 3 root wheel 96 Jan 7 2019 AppleMobileDevice.kext
0 drwxr-xr-x 3 root wheel 96 Sep 2 2019 BJUSBLoad.kext
0 drwxr-xr-x 3 root wheel 96 Aug 31 2016 CIJUSBLoad.kext
0 drwxr-xr-x 3 root wheel 96 Feb 9 01:39 HighPointIOP.kext
0 drwxr-xr-x 3 root wheel 96 Feb 9 01:39 HighPointRR.kext
0 drwxr-xr-x@ 3 Dave wheel 96 Jan 24 12:12 SoftRAID.kext
0 drwxr-xr-x 3 root wheel 96 Nov 26 2017 fileprotector.kext
0 drwxr-xr-x 3 root wheel 96 Dec 17 2020 ms_ntfs.kext
Posted : 15/02/2023 8:12 pm
This is odd.
I assume that you get help if you enter:
softraidtool help
right?
what about? softraidtool status
Since this is the SoftRAID 7 driver loading, i do not undersand why sudo softraidtool uninstall would not work.
Posted : 16/02/2023 1:17 am
Here's what I get with any of those commands:
Dave@Mac-mini ~ % softraidtool help
zsh: command not found: softraidtool
Dave@Mac-mini ~ % softraidtool status
zsh: command not found: softraidtool
Dave@Mac-mini ~ % sudo softraidtool uninstall
Password:
sudo: softraidtool: command not found
The SoftRAID extension is still there, as well as SoftRAID 7.0.1.app.
The only other SoftRAID file I see is a plist in CrashReporter (image attached).
This couldn't have anything to do with licensing, could it? I purchased v7 a couple weeks ago but haven't yet activated it; I've been using the trial version.
Posted : 16/02/2023 12:02 pm
the command line tools do not expire. Something is mucked up in your System, perhaps the alias pointers to the Application support folder.
Try this:
sudo /Library/Application \Support/SoftRAID/softraidtool uninstall
You can also make sure all the SoftRAID components are in that folder
Posted : 16/02/2023 4:48 pm
Same message. I don't see any SoftRAID files in /Library/Application Support.
Dave@Mac-mini ~ % sudo /Library/Application \Support/SoftRAID/softraidtool uninstall
Password:
sudo: /Library/Application: command not found
Posted : 16/02/2023 6:01 pm
My mistake, I put the \ in the wrong side of the space
sudo /Library/Application\ Support/SoftRAID/softraidtool uninstall
Posted : 16/02/2023 6:51 pm
Same response:
Dave@Mac-mini ~ % sudo /Library/Application\ Support/SoftRAID/softraidtool uninstall
Password:
sudo: /Library/Application Support/SoftRAID/softraidtool: command not found
Posted : 16/02/2023 7:34 pm
Lets look at the directory:
ls -als /Library/Application\ Support/SoftRAID/
Posted : 16/02/2023 8:19 pm
Dave@Mac-mini ~ % ls -als /Library/Application\ Support/SoftRAID/
ls: /Library/Application Support/SoftRAID/: No such file or directory
On an old iMac running MacOS Big Sur, I was able to run SoftRAID and create a RAID 5 array on an OWC enclosure. My new Mac Mini M2 Pro successfully mounts that drive. But I cannot run the SoftRAID app on the new Mac.
Posted : 16/02/2023 9:52 pm
Is this an M1? did you do this? Just in case we skipped a step here...
Posted : 17/02/2023 12:41 am
Yes, I enabled user management of kernel extensions before installing the SoftRAID app.
Posted : 17/02/2023 12:17 pm
