Notifications
Clear all

Keneral panics

8 Posts
3 Users
0 Likes
163 Views
(@mcvosi)
Posts: 110
Estimable Member
Topic starter
 

I am still seeing kernel panics when ejecting a Thunderbay 4. Happens 3 out of 4 of the times.

 

Frustrating that I paid for this software.

 
Posted : 18/01/2023 1:18 pm
(@softraid-support)
Posts: 7238
Member Admin
 

@mcvosi

We have submitted this to Apple, we just got a complete system core dump on this bug from a user.

I assume fext is still on the top line of the panic? (that seems to mean file extension, which is a file system trigger for this)

We hope to hear some news on this soon.

 
Posted : 18/01/2023 4:42 pm
(@mcvosi)
Posts: 110
Estimable Member
Topic starter
 

@softraid-support I just wiped my volume and created a new RAID5, formatted as encrypted APFS. Will let you know how my Carbon Copy Cloner backups go.

 
Posted : 19/01/2023 10:19 am
(@softraid-support)
Posts: 7238
Member Admin
 

@mcvosi

I assume you chose 64k stripe unit size?

you need Ventura 13.1 for encryption to be reliable, a major bug affecting us was fixed there.

 
Posted : 19/01/2023 12:47 pm
(@mcvosi)
Posts: 110
Estimable Member
Topic starter
 

@softraid-support Yes, 64k. I'm on 13.2 RC.

 

 
Posted : 19/01/2023 1:13 pm
(@brianbotts)
Posts: 6
Member
 

On an iMac 19,1 com.apple.iokit.IOSCSCIArchitectureModelFamily(476.81.1) is causing a kernel panic when SoftRaid 6.3's extension is installed.

This is causing KPs with an Akitio ThunderQuad X, but also with things like Samsung USB sticks.

A reinstall of macOS 13.2 does not resolve the issue.

 
Posted : 24/01/2023 8:49 pm
(@softraid-support)
Posts: 7238
Member Admin
 

@BrianBotts

Next time the system panics, on restart, there is a "Report to Apple" option. click that then "details." Copy and paste that text into a text edit file and save. Then in Text Edit, "Make Plain text". Now you can attach it to the forum.  Also save a SoftRAID tech support file.
What are you doing when this happens?

I assume this is only when SoftRAID disks are connected? (otherwise it is impossible for SoftRAID to be involved). Let me know whatever you can about this, we can try to investigate. To report to Apple, however, we need to be able to replicate this.

 
Posted : 25/01/2023 2:15 am
(@brianbotts)
Posts: 6
Member
 

Sorry for the delay.

I have attached the kernel panic log, however, I could not create a SoftRAID tech support file as 6.3 won't open on Ventura.

Weirdly enough, the OWC kexts were causing the iMac to KP without any SoftRAID disks attached.  I took a fresh Samsung USB stick and with nothing else plugged into the iMac it immediately KP'd when plugged in.

Simply removing these kexts resolved the issue:

  • OWC_SATA_Command.kext
  • OWC_SCSI_Device.kext
  • OWC_SCSI_Device_0E.kext
  • OWC_SMART_Library.plugin
  • SoftRAID.kext

However removing those also caused me to lose access to my array, so I installed SoftRAID 7.0.1.  The issue does not exist in 7.0.1.

That does mean that I'll have to buy

SoftRaid 7.0.1 to keep using my array though.

 
Posted : 26/01/2023 10:02 pm
Share:
close
open