Notifications
Clear all
Windows 10 Issues
2
Posts
2
Users
0
Likes
199
Views
Topic starter
ok Im on Windows 11 and I installed a cumulative update KB5017383
I have Softraid Pro 3.0.12.2
after this update one of the 3 disks in My Softraid volume is not showing as it is part of the volume
I used CrystalDiskInfo to read the smart of all 3 of these drives and they all passed, and I got no early failure indicators or messages from anything, simply did not work after WU
I have uninstalled KB5017383 but no change, i have reinstalled SoftRaid, I have uninstalled/restarted the drivers for all 3 drives including the OWC volume driver and restarted the machine still no change
I do have a somewhat older backup of this volume but if possible i would like to fix this one
Posted : 22/09/2022 1:17 pm
This is not an issue I can assist with on the forum.
Fill in a support request.
https://www.softraid.com/support/contacting-tech-support/
Run the Windows Diagnostic program, this should allow us to identify or at least rule out what may or may not be causing the problem. With the drive array/set connected, please download and run: https://download.owc.com/diagnostics/windows
This should generate a .ZIP file - please send that when you get the auto reply.
Attach the screenshots of the problem. The more info on the problem, the better we can help.
thanks
Posted : 22/09/2022 4:43 pm
