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Constant Upgrade Notification

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(@mikeytt)
Posts: 9
Active Member
Topic starter
 

Hello

 

I am using SoftRaid 5.8.4 on Catalina. Since the new release of SR6 I am getting constant reminders multiple times a day to update/upgrade the application.

 

Since I have no intention of moving to BigSur any time soon I therefore have no requirement for SR6. But the only way to stop the constant notifications is to upgrade. I don't see why we should be forced to pay for an upgrade that we don't currently need just to remove the constant upgrade notifications?

 

Is there any way to stop the constant reminders? Aside from the annoyance factor,  I often run automated scripts and tasks to process digital files etc and the SoftRaid reminder screens popping up often interfere with those scripts.

 

I appreciate the need to notify but constant notifications throughout the day particularly when the upgrade is a paid for upgrade, is a bit much, especially as there appears to be no way to turn them off.

 
Posted : 10/04/2021 3:25 am
(@softraid-support)
Posts: 9197
Member Admin
 

Disable check for updates in SoftRAID Application settings. Set it to Never.

 
Posted : 10/04/2021 9:40 am
(@mikeytt)
Posts: 9
Active Member
Topic starter
 

@softraid-support

I do have that set to NEVER but I still get the messages! For example this morning...

 

 
Posted : 11/04/2021 5:20 am
(@softraid-support)
Posts: 9197
Member Admin
 

I wonder if Monitor is crashing. Run the console.app. Look for any SoftRAID Monitor crashes.

 

Are you getting this once a day?

 
Posted : 11/04/2021 8:55 am
(@mikeytt)
Posts: 9
Active Member
Topic starter
 

Getting the upgrade message multiple times a day - anywhere from 2 to 12 times, which is what I've always experienced for whenever there's an upgrade available, even with the check for upgrades set to NEVER.

No crash reports for SoftRaid in the console. Attached are the console details for Softraid when then message appears.

default	09:14:08.322367+0200	SoftRAID_Monitor	Task <D55E1D6A-926D-4745-93E6-F5E1AD9AFBC5>.<0> {strength 1, tls 8, ct 0, sub 0, sig 0, ciphers 1, bundle 0, builtin 0}
default	09:14:08.322612+0200	SoftRAID_Monitor	Connection 14: enabling TLS
default	09:14:08.322632+0200	SoftRAID_Monitor	Connection 14: starting, TC(0x0)
default	09:14:08.322659+0200	SoftRAID_Monitor	[C14 CEA722EF-1BCE-4949-BD9F-FBDF6EE891A5 Hostname#465bc303:443 tcp, url hash: 98e3e063, tls] start
default	09:14:08.323121+0200	SoftRAID_Monitor	nw_connection_report_state_with_handler_on_nw_queue [C14] reporting state preparing
default	09:14:08.323591+0200	SoftRAID_Monitor	Task <D55E1D6A-926D-4745-93E6-F5E1AD9AFBC5>.<0> setting up Connection 14
default	09:14:08.822016+0200	SoftRAID_Monitor	nw_socket_handle_socket_event [C14.1:3] Socket received CONNECTED event
default	09:14:08.822103+0200	SoftRAID_Monitor	nw_flow_connected [C14.1 IPv4#d3c5e909:443 in_progress socket-flow (satisfied (Path is satisfied), interface: en0, ipv4, dns)] Transport protocol connected
default	09:14:08.822196+0200	SoftRAID_Monitor	boringssl_context_set_handshake_config(1471) [0x179fa4b50] set tls_handshake_config_standard
default	09:14:08.822207+0200	SoftRAID_Monitor	boringssl_context_set_min_version(324) [0x179fa4b50] set 0x0301
default	09:14:08.822218+0200	SoftRAID_Monitor	boringssl_context_set_max_version(308) [0x179fa4b50] set 0x0304
default	09:14:08.822238+0200	SoftRAID_Monitor	boringssl_context_set_cipher_suites(843) [0x179fa4b50] Ciphersuite string: TLS_AES_128_GCM_SHA256:TLS_AES_256_GCM_SHA384:TLS_CHACHA20_POLY1305_SHA256:ECDHE-ECDSA-AES256-GCM-SHA384:ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES256-SHA384:ECDHE-ECDSA-AES128-SHA256:ECDHE-ECDSA-AES256-SHA:ECDHE-ECDSA-AES128-SHA:ECDHE-ECDSA-CHACHA20-POLY1305:ECDHE-RSA-AES256-GCM-SHA384:ECDHE-RSA-AES128-GCM-SHA256:ECDHE-RSA-AES256-SHA384:ECDHE-RSA-AES128-SHA256:ECDHE-RSA-AES256-SHA:ECDHE-RSA-AES128-SHA:ECDHE-RSA-CHACHA20-POLY1305:AES256-GCM-SHA384:AES128-GCM-SHA256:AES256-SHA256:AES128-SHA256:AES256-SHA:AES128-SHA:ECDHE-ECDSA-AES128-SHA:ECDHE-ECDSA-AES256-SHA:ECDHE-RSA-AES128-SHA:ECDHE-RSA-AES256-SHA:AES256-SHA:AES128-SHA:ECDHE-ECDSA-DES-CBC3-SHA:ECDHE-RSA-DES-CBC3-SHA:DES-CBC3-SHA
default	09:14:08.822318+0200	SoftRAID_Monitor	boringssl_context_set_remote_address(2555) [0x179fa4b50] Saving remote IPv4 address
default	09:14:08.822341+0200	SoftRAID_Monitor	boringssl_session_install_association_state(1258) [0x179fa4b50] Client session cache hit
default	09:14:08.822366+0200	SoftRAID_Monitor	boringssl_session_set_peer_hostname(1154) [0x179fa4b50] SNI <private>
default	09:14:08.822402+0200	SoftRAID_Monitor	boringssl_context_set_min_version(324) [C14.1:2][0x179fa4b50] set 0x0303
default	09:14:08.822413+0200	SoftRAID_Monitor	boringssl_context_set_fallback(374) [C14.1:2][0x179fa4b50] set false
default	09:14:08.822423+0200	SoftRAID_Monitor	boringssl_context_set_session_ticket_enabled(440) [C14.1:2][0x179fa4b50] set false
default	09:14:08.822458+0200	SoftRAID_Monitor	boringssl_context_set_false_start(410) [C14.1:2][0x179fa4b50] set false
default	09:14:08.822489+0200	SoftRAID_Monitor	boringssl_context_set_enforce_ev(400) [C14.1:2][0x179fa4b50] set false
default	09:14:08.822532+0200	SoftRAID_Monitor	boringssl_context_set_ats_enforced(1285) [C14.1:2][0x179fa4b50] set false
default	09:14:08.822616+0200	SoftRAID_Monitor	boringssl_context_set_ats_minimum_rsa_key_size(1294) [C14.1:2][0x179fa4b50] set 0
default	09:14:08.822652+0200	SoftRAID_Monitor	boringssl_context_set_ats_minimum_ecdsa_key_size(1303) [C14.1:2][0x179fa4b50] set 0
default	09:14:08.822685+0200	SoftRAID_Monitor	boringssl_context_set_ats_minimum_signature_algorithm(1313) [C14.1:2][0x179fa4b50] set 0
default	09:14:08.822711+0200	SoftRAID_Monitor	boringssl_session_set_peer_hostname(1154) [C14.1:2][0x179fa4b50] SNI <private>
default	09:14:08.822771+0200	SoftRAID_Monitor	boringssl_context_set_cipher_suites(843) [C14.1:2][0x179fa4b50] Ciphersuite string: TLS_AES_128_GCM_SHA256:TLS_AES_256_GCM_SHA384:TLS_CHACHA20_POLY1305_SHA256:ECDHE-ECDSA-AES256-GCM-SHA384:ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES256-SHA384:ECDHE-ECDSA-AES128-SHA256:ECDHE-ECDSA-AES256-SHA:ECDHE-ECDSA-AES128-SHA:ECDHE-ECDSA-CHACHA20-POLY1305:ECDHE-RSA-AES256-GCM-SHA384:ECDHE-RSA-AES128-GCM-SHA256:ECDHE-RSA-AES256-SHA384:ECDHE-RSA-AES128-SHA256:ECDHE-RSA-AES256-SHA:ECDHE-RSA-AES128-SHA:ECDHE-RSA-CHACHA20-POLY1305
default	09:14:08.822827+0200	SoftRAID_Monitor	nw_protocol_boringssl_begin_connection(497) [C14.1:2][0x179fa4b50] early data disabled
default	09:14:08.822865+0200	SoftRAID_Monitor	boringssl_context_info_handler(1970) [C14.1:2][0x179fa4b50] Client handshake started
default	09:14:08.822972+0200	SoftRAID_Monitor	boringssl_context_message_handler(2258) [C14.1:2][0x179fa4b50] Writing SSL3_RT_HANDSHAKE 512 bytes
default	09:14:08.823024+0200	SoftRAID_Monitor	boringssl_context_info_handler(1983) [C14.1:2][0x179fa4b50] Client handshake state: TLS client enter_early_data
default	09:14:08.823076+0200	SoftRAID_Monitor	boringssl_context_add_handshake_message_pending(578) [C14.1:2][0x179fa4b50] Adding message(1)
default	09:14:08.823168+0200	SoftRAID_Monitor	boringssl_context_info_handler(1983) [C14.1:2][0x179fa4b50] Client handshake state: TLS client read_server_hello
default	09:14:08.823194+0200	SoftRAID_Monitor	boringssl_context_add_handshake_message_pending(578) [C14.1:2][0x179fa4b50] Adding message(2)
default	09:14:08.823270+0200	SoftRAID_Monitor	boringssl_session_handshake_incomplete(170) [C14.1:2][0x179fa4b50] Handshake incomplete: waiting for data to read [2]
default	09:14:08.823335+0200	SoftRAID_Monitor	boringssl_session_handshake_incomplete(170) [C14.1:2][0x179fa4b50] Handshake incomplete: waiting for data to read [2]
default	09:14:08.951216+0200	SoftRAID_Monitor	boringssl_context_message_handler(2258) [C14.1:2][0x179fa4b50] Reading SSL3_RT_HANDSHAKE 122 bytes
default	09:14:08.951246+0200	SoftRAID_Monitor	boringssl_context_info_handler(1983) [C14.1:2][0x179fa4b50] Client handshake state: TLS 1.3 client read_hello_retry_request
default	09:14:08.951260+0200	SoftRAID_Monitor	boringssl_context_add_handshake_message_pending(578) [C14.1:2][0x179fa4b50] Adding message(2)
default	09:14:08.951273+0200	SoftRAID_Monitor	boringssl_context_message_handler(2258) [C14.1:2][0x179fa4b50] Writing SSL3_RT_CHANGE_CIPHER_SPEC 1 bytes
default	09:14:08.951286+0200	SoftRAID_Monitor	boringssl_context_info_handler(1983) [C14.1:2][0x179fa4b50] Client handshake state: TLS 1.3 client read_server_hello
default	09:14:08.951395+0200	SoftRAID_Monitor	boringssl_context_info_handler(1983) [C14.1:2][0x179fa4b50] Client handshake state: TLS 1.3 client read_encrypted_extensions
default	09:14:08.951411+0200	SoftRAID_Monitor	boringssl_context_message_handler(2258) [C14.1:2][0x179fa4b50] Reading SSL3_RT_HANDSHAKE 25 bytes
default	09:14:08.951426+0200	SoftRAID_Monitor	boringssl_context_info_handler(1983) [C14.1:2][0x179fa4b50] Client handshake state: TLS 1.3 client read_certificate_request
default	09:14:08.951438+0200	SoftRAID_Monitor	boringssl_context_message_handler(2258) [C14.1:2][0x179fa4b50] Reading SSL3_RT_HANDSHAKE 2460 bytes
default	09:14:08.951450+0200	SoftRAID_Monitor	boringssl_context_info_handler(1983) [C14.1:2][0x179fa4b50] Client handshake state: TLS 1.3 client read_server_certificate
default	09:14:08.951469+0200	SoftRAID_Monitor	boringssl_context_info_handler(1983) [C14.1:2][0x179fa4b50] Client handshake state: TLS 1.3 client read_server_certificate_verify
default	09:14:08.951483+0200	SoftRAID_Monitor	boringssl_context_message_handler(2258) [C14.1:2][0x179fa4b50] Reading SSL3_RT_HANDSHAKE 264 bytes
default	09:14:08.951534+0200	SoftRAID_Monitor	boringssl_context_copy_peer_sct_list(1003) [C14.1:2][0x179fa4b50] SSL_get0_signed_cert_timestamp_list returned no SCT extension data
default	09:14:08.951606+0200	SoftRAID_Monitor	boringssl_helper_create_sec_trust_with_certificates(607) [C14.1:2][0x179fa4b50] SecTrustCreateWithCertificates result: 0
default	09:14:08.951632+0200	SoftRAID_Monitor	boringssl_helper_create_sec_trust_with_certificates(614) [C14.1:2][0x179fa4b50] No TLS-provided OCSP response
default	09:14:08.951680+0200	SoftRAID_Monitor	boringssl_helper_create_sec_trust_with_certificates(621) [C14.1:2][0x179fa4b50] No TLS-provided SCTs
default	09:14:08.951765+0200	SoftRAID_Monitor	boringssl_context_certificate_verify_callback(2071) [C14.1:2][0x179fa4b50] Asyncing for verify block
default	09:14:08.951781+0200	SoftRAID_Monitor	boringssl_session_handshake_incomplete(170) [C14.1:2][0x179fa4b50] Handshake incomplete: certificate evaluation result pending [16]
default	09:14:08.951802+0200	SoftRAID_Monitor	Connection 14: asked to evaluate TLS Trust
default	09:14:09.015645+0200	SoftRAID_Monitor	Connection 14: TLS Trust result 0
default	09:14:09.015688+0200	SoftRAID_Monitor	boringssl_context_certificate_verify_callback_block_invoke_3(2080) [C14.1:2][0x179fa4b50] Returning from verify block
default	09:14:09.015717+0200	SoftRAID_Monitor	boringssl_context_certificate_verify_callback(2047) [C14.1:2][0x179fa4b50] Setting trust result to ssl_verify_ok
default	09:14:09.015809+0200	SoftRAID_Monitor	boringssl_context_info_handler(1983) [C14.1:2][0x179fa4b50] Client handshake state: TLS 1.3 client read_server_finished
default	09:14:09.015831+0200	SoftRAID_Monitor	boringssl_context_message_handler(2258) [C14.1:2][0x179fa4b50] Reading SSL3_RT_HANDSHAKE 52 bytes
default	09:14:09.015862+0200	SoftRAID_Monitor	boringssl_context_info_handler(1983) [C14.1:2][0x179fa4b50] Client handshake state: TLS 1.3 client send_end_of_early_data
default	09:14:09.015873+0200	SoftRAID_Monitor	boringssl_context_info_handler(1983) [C14.1:2][0x179fa4b50] Client handshake state: TLS 1.3 client send_client_certificate
default	09:14:09.015885+0200	SoftRAID_Monitor	boringssl_context_info_handler(1983) [C14.1:2][0x179fa4b50] Client handshake state: TLS 1.3 client complete_second_flight
default	09:14:09.015901+0200	SoftRAID_Monitor	boringssl_context_message_handler(2258) [C14.1:2][0x179fa4b50] Writing SSL3_RT_HANDSHAKE 52 bytes
default	09:14:09.015928+0200	SoftRAID_Monitor	boringssl_context_info_handler(1983) [C14.1:2][0x179fa4b50] Client handshake state: TLS 1.3 client done
default	09:14:09.015968+0200	SoftRAID_Monitor	boringssl_context_info_handler(1983) [C14.1:2][0x179fa4b50] Client handshake state: TLS client finish_client_handshake
default	09:14:09.015984+0200	SoftRAID_Monitor	boringssl_context_info_handler(1983) [C14.1:2][0x179fa4b50] Client handshake state: TLS client done
default	09:14:09.016026+0200	SoftRAID_Monitor	boringssl_context_copy_peer_sct_list(1003) [C14.1:2][0x179fa4b50] SSL_get0_signed_cert_timestamp_list returned no SCT extension data
default	09:14:09.016087+0200	SoftRAID_Monitor	boringssl_helper_create_sec_trust_with_certificates(607) [C14.1:2][0x179fa4b50] SecTrustCreateWithCertificates result: 0
default	09:14:09.016098+0200	SoftRAID_Monitor	boringssl_helper_create_sec_trust_with_certificates(614) [C14.1:2][0x179fa4b50] No TLS-provided OCSP response
default	09:14:09.016109+0200	SoftRAID_Monitor	boringssl_helper_create_sec_trust_with_certificates(621) [C14.1:2][0x179fa4b50] No TLS-provided SCTs
default	09:14:09.016181+0200	SoftRAID_Monitor	boringssl_context_add_handshake_message_pending(578) [C14.1:2][0x179fa4b50] Adding message(20)
default	09:14:09.016196+0200	SoftRAID_Monitor	boringssl_context_info_handler(1974) [C14.1:2][0x179fa4b50] Client handshake done
default	09:14:09.016213+0200	SoftRAID_Monitor	nw_protocol_boringssl_signal_connected(701) [C14.1:2][0x179fa4b50] TLS connected [version(0x0304) ciphersuite(0x1302) group(0x001d) peer_key(0x0804) alpn(http/1.1) resumed(0) offered_ticket(1) false_started(0) ocsp(0) sct(0)]
default	09:14:09.016263+0200	SoftRAID_Monitor	nw_flow_connected [C14.1 IPv4#d3c5e909:443 in_progress socket-flow (satisfied (Path is satisfied), interface: en0, ipv4, dns)] Output protocol connected
default	09:14:09.016381+0200	SoftRAID_Monitor	nw_connection_report_state_with_handler_on_nw_queue [C14] reporting state ready
default	09:14:09.016474+0200	SoftRAID_Monitor	Connection 14: connected successfully
default	09:14:09.016491+0200	SoftRAID_Monitor	Connection 14: TLS handshake complete
default	09:14:09.016565+0200	SoftRAID_Monitor	Connection 14: ready C(N) E(N)
default	09:14:09.016627+0200	SoftRAID_Monitor	Task <D55E1D6A-926D-4745-93E6-F5E1AD9AFBC5>.<0> now using Connection 14
default	09:14:09.016655+0200	SoftRAID_Monitor	Connection 14: received viability advisory(Y)
default	09:14:09.016732+0200	SoftRAID_Monitor	Task <D55E1D6A-926D-4745-93E6-F5E1AD9AFBC5>.<0> sent request, body N 0
default	09:14:09.142195+0200	SoftRAID_Monitor	boringssl_context_message_handler(2258) [C14.1:2][0x179fa4b50] Reading SSL3_RT_HANDSHAKE 265 bytes
default	09:14:09.142236+0200	SoftRAID_Monitor	boringssl_context_new_session_handler(1117) [C14.1:2][0x179fa4b50] New session available
default	09:14:09.145049+0200	SoftRAID_Monitor	boringssl_context_message_handler(2258) [C14.1:2][0x179fa4b50] Reading SSL3_RT_HANDSHAKE 265 bytes
default	09:14:09.145082+0200	SoftRAID_Monitor	boringssl_context_new_session_handler(1117) [C14.1:2][0x179fa4b50] New session available
default	09:14:09.268142+0200	SoftRAID_Monitor	Task <D55E1D6A-926D-4745-93E6-F5E1AD9AFBC5>.<0> received response, status 200 content C
default	09:14:09.268297+0200	SoftRAID_Monitor	Task <D55E1D6A-926D-4745-93E6-F5E1AD9AFBC5>.<0> response ended
default	09:14:09.268326+0200	SoftRAID_Monitor	Task <D55E1D6A-926D-4745-93E6-F5E1AD9AFBC5>.<0> done using Connection 14
default	09:14:09.268388+0200	SoftRAID_Monitor	Task <D55E1D6A-926D-4745-93E6-F5E1AD9AFBC5>.<0> summary for task success {transaction_duration_ms=946, response_status=200, connection=14, protocol="http/1.1", domain_lookup_duration_ms=371, connect_duration_ms=321, secure_connection_duration_ms=194, request_start_ms=694, request_duration_ms=0, response_start_ms=945, response_duration_ms=0, request_bytes=236, response_bytes=5557, cache_hit=0}
default	09:15:09.014961+0200	SoftRAID_Monitor	Connection 14: is being canceled
default	09:15:09.015037+0200	SoftRAID_Monitor	[C14 CEA722EF-1BCE-4949-BD9F-FBDF6EE891A5 Hostname#465bc303:443 tcp, url hash: 98e3e063, tls] cancel
default	09:15:09.015141+0200	SoftRAID_Monitor	[C14 CEA722EF-1BCE-4949-BD9F-FBDF6EE891A5 Hostname#465bc303:443 tcp, url hash: 98e3e063, tls] cancelled
	[C14.1 E2DC0A1D-08A7-49C3-A6F8-CA8E8D30545E 192.168.1.9:50256<->IPv4#d3c5e909:443]
	Connected Path: satisfied (Path is satisfied), interface: en0, ipv4, dns
	Duration: 60.694s, DNS @0.000s took 0.371s, TCP @0.372s took 0.127s, TLS took 0.194s
	bytes in/out: 9177/855, packets in/out: 9/3, rtt: 0.121s, retransmitted packets: 0, out-of-order packets: 0
default	09:15:09.015187+0200	SoftRAID_Monitor	0.000s [C14 CDA2B19E-9587-443F-BE12-D67E9548F9E1 Hostname#465bc303:443 resolver path=satisfied (Path is satisfied), interface: en0, ipv4, dns] path:start
default	09:15:09.015221+0200	SoftRAID_Monitor	0.000s [C14 CDA2B19E-9587-443F-BE12-D67E9548F9E1 Hostname#465bc303:443 resolver path=satisfied (Path is satisfied), interface: en0, ipv4, dns] path:satisfied
default	09:15:09.015252+0200	SoftRAID_Monitor	0.000s [C14 CDA2B19E-9587-443F-BE12-D67E9548F9E1 Hostname#465bc303:443 resolver path=satisfied (Path is satisfied), interface: en0, ipv4, dns] resolver:start_dns
default	09:15:09.015280+0200	SoftRAID_Monitor	0.371s [C14 CDA2B19E-9587-443F-BE12-D67E9548F9E1 Hostname#465bc303:443 resolver path=satisfied (Path is satisfied), interface: en0, ipv4, dns] resolver:receive_dns
default	09:15:09.015315+0200	SoftRAID_Monitor	0.371s [C14.1 E2DC0A1D-08A7-49C3-A6F8-CA8E8D30545E 192.168.1.9:50256<->IPv4#d3c5e909:443 socket-flow path=satisfied (Path is satisfied), interface: en0, ipv4, dns] path:start
default	09:15:09.015346+0200	SoftRAID_Monitor	0.371s [C14.1 E2DC0A1D-08A7-49C3-A6F8-CA8E8D30545E 192.168.1.9:50256<->IPv4#d3c5e909:443 socket-flow path=satisfied (Path is satisfied), interface: en0, ipv4, dns] path:satisfied
default	09:15:09.015376+0200	SoftRAID_Monitor	0.372s [C14.1 E2DC0A1D-08A7-49C3-A6F8-CA8E8D30545E 192.168.1.9:50256<->IPv4#d3c5e909:443 socket-flow path=satisfied (Path is satisfied), interface: en0, ipv4, dns] flow:start_connect
default	09:15:09.015472+0200	SoftRAID_Monitor	0.499s [C14.1 E2DC0A1D-08A7-49C3-A6F8-CA8E8D30545E 192.168.1.9:50256<->IPv4#d3c5e909:443 socket-flow path=satisfied (Path is satisfied), interface: en0, ipv4, dns] flow:finish_transport
default	09:15:09.015598+0200	SoftRAID_Monitor	0.499s [C14 CDA2B19E-9587-443F-BE12-D67E9548F9E1 Hostname#465bc303:443 resolver path=satisfied (Path is satisfied), interface: en0, ipv4, dns] flow:finish_transport
default	09:15:09.015676+0200	SoftRAID_Monitor	0.693s [C14.1 E2DC0A1D-08A7-49C3-A6F8-CA8E8D30545E 192.168.1.9:50256<->IPv4#d3c5e909:443 socket-flow path=satisfied (Path is satisfied), interface: en0, ipv4, dns] flow:finish_connect
default	09:15:09.015763+0200	SoftRAID_Monitor	0.693s [C14 CDA2B19E-9587-443F-BE12-D67E9548F9E1 Hostname#465bc303:443 resolver path=satisfied (Path is satisfied), interface: en0, ipv4, dns] flow:finish_connect
default	09:15:09.015834+0200	SoftRAID_Monitor	0.693s [C14.1 E2DC0A1D-08A7-49C3-A6F8-CA8E8D30545E 192.168.1.9:50256<->IPv4#d3c5e909:443 socket-flow path=satisfied (Path is satisfied), interface: en0, ipv4, dns] flow:changed_viability
default	09:15:09.015897+0200	SoftRAID_Monitor	0.693s [C14 CDA2B19E-9587-443F-BE12-D67E9548F9E1 Hostname#465bc303:443 resolver path=satisfied (Path is satisfied), interface: en0, ipv4, dns] flow:changed_viability
default	09:15:09.015981+0200	SoftRAID_Monitor	60.694s [C14] path:cancel
default	09:15:09.016153+0200	SoftRAID_Monitor	boringssl_context_message_handler(2258) [C14.1:2][0x179fa4b50] Writing SSL3_RT_ALERT 2 bytes
default	09:15:09.016172+0200	SoftRAID_Monitor	boringssl_context_handle_warning_alert(1893) [C14.1:2][0x179fa4b50] write alert, level: warning, description: close notify
default	09:15:09.016192+0200	SoftRAID_Monitor	boringssl_session_disconnect(504) [C14.1:2][0x179fa4b50] SSL_shutdown 0
default	09:15:09.016207+0200	SoftRAID_Monitor	nw_flow_disconnected [C14.1 IPv4#d3c5e909:443 cancelled socket-flow ((null))] Output protocol disconnected
default	09:15:09.016275+0200	SoftRAID_Monitor	nw_connection_report_state_with_handler_on_nw_queue [C14] reporting state cancelled
default	09:15:09.016354+0200	SoftRAID_Monitor	Connection 14: destroyed
default	09:15:09.016374+0200	SoftRAID_Monitor	nw_protocol_boringssl_remove_input_handler(1012) [C14.1:2][0x179fa4b50] nw_protocol_boringssl_remove_input_handler forced true
default	09:15:09.016391+0200	SoftRAID_Monitor	nw_protocol_boringssl_remove_input_handler(1030) [C14.1:2][0x179fa4b50] Transferring nw_protocol_boringssl_t handle back into ARC for autorelease
default	09:16:39.909915+0200	runningboardd	Acquiring assertion targeting daemon<com.softraid.SoftRAIDMonitor(501)> from originator [daemon<com.apple.coreservices.launchservicesd>:143] with description <RBSAssertionDescriptor; frontmost:526; ID: 349-143-5918; target: 526> attributes = {
    <RBSDomainAttribute: 0x7f9335c16690; domain: com.apple.launchservicesd; name: RoleUserInteractiveFocal; sourceEnvironment: 0x0>;
}
default	09:16:39.910136+0200	runningboardd	Assertion 349-143-5918 (target:daemon<com.softraid.SoftRAIDMonitor(501)>) will be created as active
default	09:16:39.911780+0200	runningboardd	[daemon<com.softraid.SoftRAIDMonitor(501)>:526] Ignoring jetsam update because this process is not memory-managed
default	09:16:39.911922+0200	runningboardd	Finished acquiring assertion 349-143-5918 (target:daemon<com.softraid.SoftRAIDMonitor(501)>)
default	09:16:39.912050+0200	runningboardd	[daemon<com.softraid.SoftRAIDMonitor(501)>:526] Error 45 setting darwin role to UserInteractiveFocal: Operation not supported, falling back to setting priority
default	09:16:39.912250+0200	runningboardd	[daemon<com.softraid.SoftRAIDMonitor(501)>:526] Set darwin priority to: PRIO_DEFAULT
default	09:16:39.912451+0200	runningboardd	[daemon<com.softraid.SoftRAIDMonitor(501)>:526] Ignoring GPU update because this process is not GPU managed
default	09:16:50.609515+0200	SoftRAID_Monitor	SetFrontProcess: asn=0x0-0x1d01d options=1
default	09:16:50.610889+0200	runningboardd	Invalidating assertion 349-143-5918 (target:daemon<com.softraid.SoftRAIDMonitor(501)>) from originator 143
default	09:16:50.714298+0200	runningboardd	[daemon<com.softraid.SoftRAIDMonitor(501)>:526] Ignoring jetsam update because this process is not memory-managed
default	09:16:50.714353+0200	runningboardd	[daemon<com.softraid.SoftRAIDMonitor(501)>:526] Error 45 setting darwin role to UserInteractive: Operation not supported, falling back to setting priority
default	09:16:50.714436+0200	runningboardd	[daemon<com.softraid.SoftRAIDMonitor(501)>:526] Set darwin priority to: PRIO_DEFAULT
default	09:16:50.714607+0200	runningboardd	[daemon<com.softraid.SoftRAIDMonitor(501)>:526] Ignoring GPU update because this process is not GPU managed

 

And the console message when I set the "check for upgrades" to NEVER in preferences:

 

default	11:29:31.028604+0200	authd	Validating credential mikeyt (501) for system.privilege.admin (engine 881)
default	11:29:31.028621+0200	authd	credential 501 is member of group admin (does satisfy rule) (engine 881)
default	11:29:31.028636+0200	authd	Succeeded authorizing right 'system.privilege.admin' by client '/Applications/SoftRAID 5.8.4/SoftRAID 5.8.4.app' [11234] for authorization created by '/Applications/SoftRAID 5.8.4/SoftRAID 5.8.4.app' [11234] (13,0) (engine 881)
default	11:29:31.035558+0200	authd	Validating credential mikeyt (501) for system.privilege.admin (engine 882)
default	11:29:31.035576+0200	authd	credential 501 is member of group admin (does satisfy rule) (engine 882)
default	11:29:31.035590+0200	authd	Succeeded authorizing right 'system.privilege.admin' by client '/Applications/SoftRAID 5.8.4/SoftRAID 5.8.4.app' [11234] for authorization created by '/Applications/SoftRAID 5.8.4/SoftRAID 5.8.4.app' [11234] (13,0) (engine 882)
default	11:29:31.043524+0200	authd	Validating credential mikeyt (501) for system.privilege.admin (engine 883)
default	11:29:31.043540+0200	authd	credential 501 is member of group admin (does satisfy rule) (engine 883)
default	11:29:31.043555+0200	authd	Succeeded authorizing right 'system.privilege.admin' by client '/Applications/SoftRAID 5.8.4/SoftRAID 5.8.4.app' [11234] for authorization created by '/Applications/SoftRAID 5.8.4/SoftRAID 5.8.4.app' [11234] (13,0) (engine 883)
default	11:29:31.045306+0200	authd	Validating credential mikeyt (501) for system.privilege.admin (engine 884)
default	11:29:31.045321+0200	authd	credential 501 is member of group admin (does satisfy rule) (engine 884)
default	11:29:31.045350+0200	authd	Succeeded authorizing right 'system.privilege.admin' by client '/Library/Application Support/SoftRAID/SoftRAIDTool' [11236] for authorization created by '/Applications/SoftRAID 5.8.4/SoftRAID 5.8.4.app' [11234] (0,0) (engine 884)
default	11:29:31.050847+0200	authd	Validating credential mikeyt (501) for system.privilege.admin (engine 885)
default	11:29:31.050863+0200	authd	credential 501 is member of group admin (does satisfy rule) (engine 885)
default	11:29:31.050878+0200	authd	Succeeded authorizing right 'system.privilege.admin' by client '/Applications/SoftRAID 5.8.4/SoftRAID 5.8.4.app' [11234] for authorization created by '/Applications/SoftRAID 5.8.4/SoftRAID 5.8.4.app' [11234] (13,0) (engine 885)
default	11:29:31.053268+0200	authd	Validating credential mikeyt (501) for system.privilege.admin (engine 886)
default	11:29:31.053287+0200	authd	credential 501 is member of group admin (does satisfy rule) (engine 886)
default	11:29:31.053299+0200	authd	Succeeded authorizing right 'system.privilege.admin' by client '/Library/Application Support/SoftRAID/SoftRAIDTool' [11236] for authorization created by '/Applications/SoftRAID 5.8.4/SoftRAID 5.8.4.app' [11234] (0,0) (engine 886)
default	11:29:31.060456+0200	authd	Validating credential mikeyt (501) for system.privilege.admin (engine 887)
default	11:29:31.060477+0200	authd	credential 501 is member of group admin (does satisfy rule) (engine 887)
default	11:29:31.060498+0200	authd	Succeeded authorizing right 'system.privilege.admin' by client '/Library/Application Support/SoftRAID/SoftRAIDTool' [11236] for authorization created by '/Applications/SoftRAID 5.8.4/SoftRAID 5.8.4.app' [11234] (0,0) (engine 887)
default	11:29:31.060802+0200	diskarbitrationd	<private>
default	11:29:31.060826+0200	diskarbitrationd	<private>
default	11:29:31.060843+0200	diskarbitrationd	<private>
default	11:29:31.064445+0200	launchctl	launchctl unload: <private>
default	11:29:31.064941+0200	diskarbitrationd	<private>
default	11:29:31.064961+0200	diskarbitrationd	<private>
default	11:29:31.064977+0200	diskarbitrationd	<private>
default	11:29:31.065030+0200	diskarbitrationd	<private>
default	11:29:31.065042+0200	diskarbitrationd	<private>
default	11:29:31.065058+0200	diskarbitrationd	<private>
default	11:29:31.068938+0200	launchctl	launchctl load: <private>

default	11:29:31.104944+0200	diskarbitrationd	<private>
default	11:29:31.104959+0200	diskarbitrationd	<private>
default	11:29:32.370013+0200	kernel	317060.385453 wlan0.A[17637] updateLQM@3339:No per core RSSI to report
default	11:29:32.563024+0200	launchservicesd	SETFRONT: pid=11230 asn=0x-0x84a84a foreground=1 oldFrontPid=11234 oldFrontASN=0x-0x8702028
default	11:29:32.563519+0200	runningboardd	Acquiring assertion targeting executable<Console(501)> from originator [daemon<com.apple.coreservices.launchservicesd>:143] with description <RBSAssertionDescriptor; frontmost:11230; ID: 349-143-7549; target: 11230> attributes = {
    <RBSDomainAttribute: 0x7f9335c0e060; domain: com.apple.launchservicesd; name: RoleUserInteractiveFocal; sourceEnvironment: 0x0>;
}
default	11:29:32.563649+0200	runningboardd	Assertion 349-143-7549 (target:executable<Console(501)>) will be created as active
default	11:29:32.564254+0200	runningboardd	Invalidating assertion 349-143-7548 (target:executable<SoftRAID(501)>) from originator 143
default	11:29:32.566306+0200	dasd	Trigger: <private> is now [<private>]
default	11:29:32.566390+0200	Activity Monitor	(reg) gpu 0xd1c flags 0x10 (IG) vid.did=8086.9bc5 b:d:f=0:2:0 
gpu 0x0d1c        pci 0x1000001fe IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/IGPU@2
gpu 0x0d1c       agdc 0x10000075c     /AppleIntelFramebufferController/IntelFBClientControl
gpu 0x0d1c       gpuc 0x000000000 
gpu 0x0d1c agdpclient 0x000000000 
gpu 0x0d1c      accel 0x10000071c     /IntelAccelerator
default	11:29:32.565697+0200	runningboardd	[executable<Console(501)>:11230] Ignoring jetsam update because this process is not memory-managed
default	11:29:32.565817+0200	runningboardd	Finished acquiring assertion 349-143-7549 (target:executable<Console(501)>)
default	11:29:32.565924+0200	runningboardd	[executable<Console(501)>:11230] Set darwin role to: UserInteractiveFocal
default	11:29:32.566123+0200	runningboardd	[executable<Console(501)>:11230] Ignoring GPU update because this process is not GPU managed
default	11:29:32.567625+0200	Activity Monitor	(reg) gpu 0x88e5 flags 0x20 (DG) vid.did=1002.7319 b:d:f=3:0:0 
gpu 0x88e5        pci 0x1000001fb IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PEG0@1/IOPP/EGP0@0/IOPP/EGP1@0/IOPP/GFX0@0
gpu 0x88e5       agdc 0x1000007c2     /AMDRadeonX6000_AmdAgdcServices
gpu 0x88e5       gpuc 0x10000071d     /AMDRadeonX6000_AmdGpuWrangler
gpu 0x88e5 agdpclient 0x1000007c4     /AMDRadeonX6000_AmdAgdcServices/AppleGraphicsDevicePolicy/AGDPClientControl
gpu 0x88e5      accel 0x10000073d     /AMDRadeonX6000_AMDNavi10GraphicsAccelerator
gpu 0x88e5      fb0:0 0x10000073e     /AMDRadeonX6000_AmdRadeonControllerNavi10/ATY,Ikaheka@0
gpu 0x88e5      fb1:1 0x100000740     /AMDRadeonX6000_AmdRadeonControllerNavi10/ATY,Ikaheka@1
gpu 0x88e5      fb2:2 0x100000742     /AMDRadeonX6000_AmdRadeonControllerNavi10/ATY,Ikaheka@2
gpu 0x88e5      fb3:3 0x100000744     /AMDRadeonX6000_AmdRadeonControllerNavi10/ATY,Ikaheka@3
default	11:29:32.669905+0200	runningboardd	[executable<SoftRAID(501)>:11234] Ignoring jetsam update because this process is not memory-managed
default	11:29:32.669955+0200	runningboardd	[executable<SoftRAID(501)>:11234] Set darwin role to: UserInteractiveNonFocal
default	11:29:32.669987+0200	runningboardd	[executable<SoftRAID(501)>:11234] Ignoring GPU update because this process is not GPU managed
 
Posted : 12/04/2021 4:34 am
(@softraid-support)
Posts: 9197
Member Admin
 

@mikeytt

Also attach a SoftRAID Tech support file.

the problem is getting this fixed in 5.8.4, as you are not going to be upgrading to 6.0.1.

Since this is not a generic bug, something specific must be triggering it in your case.

 
Posted : 12/04/2021 9:01 am
(@mikeytt)
Posts: 9
Active Member
Topic starter
 

Support file attached

Interestingly this always occurred across each of the last three machines I have used, going all the way back to Sierra.

I've also checked the DriverPreferences.plist and that appears to be correct for the UpdateInterval for NEVER (the integer changes when check updates is changed to day/week etc in preferences

<key>SRCheckForUpdatesInterval</key>
	<integer>0</integer>
 
Posted : 12/04/2021 9:22 am
(@mikeytt)
Posts: 9
Active Member
Topic starter
 

One thing I just thought of to try is to use LittleSnitch to block SoftRaid access to the outside world - maybe that will stop the notifications?

 
Posted : 12/04/2021 9:33 am
(@softraid-support)
Posts: 9197
Member Admin
 

@mikeytt

Little Snitch should stop this, but I would like to find the cause.

 
Posted : 12/04/2021 11:39 am
(@mikeytt)
Posts: 9
Active Member
Topic starter
 

Happy to help/test in any way possible.

 
Posted : 12/04/2021 11:44 am
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