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Topic starter
It says in the manual:
For both OWC and third-party enclosure support, you will need Soft- RAID Pro or Lite.
Why am I getting dialogs popping up to tell me to update to 7.6.1 then, since I'm using SoftRAID 7.0? If I own the unit, how do I not get the proper drivers for it?
Can anybody explain how I get the latest? I don't want to ruin my data.
Mac Mini M1.
Cheers
Posted : 21/01/2024 3:14 pm
Attach a SoftRAID tech support file and we can help clarify.
Posted : 22/01/2024 2:13 pm
Topic starter
I'm sorry? What's a tech support file? I just want to know how to upgrade. I'm seeing conflicting versions for my RAID.
Posted : 23/01/2024 12:58 pm
SoftRAID utilities menu. then I can see exactly what your situation is.
Posted : 23/01/2024 8:33 pm
Topic starter
Update: I have to purchase 7.5.1 for a new license, and that isn't working either.
Posted : 11/03/2024 4:40 pm
Topic starter
Sonoma. I just want a version that works. It was the most recent, as is my OS.
Posted : 11/03/2024 4:47 pm
You mean 7.6.1 then.
Attach a SoftRAID support file, I can check out what the issue might be.
Posted : 11/03/2024 6:35 pm
Topic starter
How do I get that? The app quits and gives me this dialog box. Again, I've purchased a new license and it isn't sticking for some reason.
Posted : 11/03/2024 6:44 pm
If you click OK, you can still save a support file and attach it.
Posted : 11/03/2024 6:49 pm
Topic starter
Where do I find such a support file?
Posted : 11/03/2024 6:50 pm
Topic starter
The new license went through. It's currently registered, but the app won't open.
Posted : 12/03/2024 8:53 am
You are getting "a part of the SoftRAID Monitor failed"?
If yes, then if you go to /Library/Application Support/SoftRAID, and first double click on SoftRAID Monitor, does the app now launch?
Posted : 12/03/2024 11:15 am
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