Oopsed to 11.6 and ...
 
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[Solved] Oopsed to 11.6 and cannot install softraid driver at all

(@kornerstick)
New Member

I had been deliberately hanging back on Catalina and though I set out to install the CVE apple released yesterday, I accidentally upgraded all the way to 11.6.  I was in a hurry to get to dinner and was not paying attention on the updates 😩 

Directly after install, I was able to see the thunderbay, but parallels wasn't working.  When I installed the latest parallels, on the subsequent reboot, the thunderbay stopped showing up, and I haven't been able to get anywhere since.  I would be ecstatic if I only had to run the kmutil at boot to see the drive.  I always get the failure to initialize driver in the softraid.log.

I have tried:

  • Running softraid 5.8.4
  • Running softraid 6.0.5
  • Running softraid 6.1B8
  • Deleting all drivers/files/plists and rebooting and starting over (2 or 3 times)
  • Uninstalling parallels

I think I am am on about reboot 20 since the nightmare began.  I can see the thunderbay when I boot to recovery mode, so this is definitely an issue with Big Sur.

I saw a prompt for the parallels driver, but I have not been able to get a prompt for the softraid driver at all.  The SOFTRAID.kext file is not in /Library/Extensions.

I am going to try reinstalling big sur without parallels and if that doesn't help, I will post a support file.

This topic was modified 1 month ago by Kornerstick
Quote
Topic starter Posted : 14/09/2021 9:58 pm
(@softraid-support)
Member Admin

If you installed SoftRAID, it will be in /Library/Extensions for certain.

The Big Sur bug means various drivers do not auto load at startup, is all, however they can be manually loaded.

Lets start with sending over a SoftRAID tech support file. Lets take a look here and see what is going on.

ReplyQuote
Posted : 14/09/2021 10:30 pm
(@kornerstick)
New Member
Posted by: @softraid-support

If you installed SoftRAID, it will be in /Library/Extensions for certain.

The Big Sur bug means various drivers do not auto load at startup, is all, however they can be manually loaded.

Lets start with sending over a SoftRAID tech support file. Lets take a look here and see what is going on.

Thank you for replying last night.  That is amazing support. 

TLDR: I am waiting for Big Sur to reinstall.  That process ran into trouble too.

I couldn't get Big Sur to reinstall without erasing the internal drive, kept getting the preflight error 21 when I selected the drive to install.  My theory is because I once installed a beta version of Mac OS Catalina that fixed some sort of issue with Softraid.  I left the beta program long ago, but I can only guess it left its imprint.  It took several hours last night to back up a few VMs that I needed to archive, and I just was able to restart the install after deleting the internal HD.  I will reply back as to my success here in an hour or so.

ReplyQuote
Topic starter Posted : 15/09/2021 6:41 am
(@kornerstick)
New Member

And this kids, is why you should always erase your disk when you upgrade the OS and manually bring everything in as needed.  Don't trust the OS vendors, there are too many edge cases for them to fix all the problems with in place upgrades.

I consider this problem solved for now.  I only install one application on this server, parallels. I will reopen if anything goes south.

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Topic starter Posted : 15/09/2021 7:40 am
(@kornerstick)
New Member

I will add that after a few restarts I hit the bug where the drive is not mounted.  I can now run the following command and I am in business:

sudo kmutil load -p /Library/Extensions/SoftRAID.kext

As promised, I am ecstatic.

ReplyQuote
Topic starter Posted : 15/09/2021 8:42 am
(@softraid-support)
Member Admin

@kornerstick

6.1 SoftRAID will have a preference that may fix all the driver loading issues, we are still working on it in the current beta.

 

But just for reference, SoftRAID's driver could not cause the issue you ran into. SoftRAID is already bundled with every macOS version for many years. (a limited version of the driver) It is just a kernel extension file, and could not cause issues with a installation of macOS.

 

Glad you are running!

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Posted : 15/09/2021 10:36 am
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