SoftRAID Support
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Joined: Aug 28, 2015
Last seen: May 5, 2026
Topics: 46 / Replies: 9132
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RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@stevebgb Wish I knew. Engineering has its schedule. One thing I learned is good engineers do not go from project to project, they complete one item a...

3 years ago
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RE: Thunderbay 4 ejecting multiple times in sleep

the drives spinning up and down is a Hibernate issue, they spin up when the Mac wakes to check for activity. This also spins up the drives. You will n...

3 years ago
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RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@john-graham SMR vs CMR is a scandal. Drive companies backtracked, but then started sneaking in SMR without labelling again. Its a confusing issue to ...

3 years ago
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RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@dguisinger01 I am pretty sure the only "SMR" drives we ever sell are the low end 1-2TB drives, which are difficult to get at good price points with S...

3 years ago
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RE: SoftRaid Dropping ExFat Support(?)

Also note..... If you read the File Sysstem page you linked to, it does mention these very issues. "It’s important to note that exFAT is not “jou...

3 years ago
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RE: License renewal after expiration

@downunder the price is correct if your license support plan expired for a sufficiently long time. We unfortunately needed to discourage users fr...

3 years ago
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RE: SoftRaid Dropping ExFat Support(?)

Here is the problem. ExFat is not a journaled file system. It does not have protection against directory damage. ExFat was invented in 2006 for remo...

3 years ago
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RE: License renewal after expiration

@downunder Is there also a "Renew" option? Upgrade would upgrade to Pro, renew is to refresh the support+ upgrades plan.

3 years ago
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RE: Stuck in "Rebuilding, waiting for mount"

The volume must mount to rebuild. When was the last time it mounted?

3 years ago
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RE: SMB shares from soft raid volumes can't be mounted from remote server under Sonoma

@kaijujoe66 You are not the only one to be impacted by this bug. Glad it is working!

3 years ago
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RE: SMB shares from soft raid volumes can't be mounted from remote server under Sonoma

@kaijujoe66 What if you explicitly share a folder on that volume?

3 years ago
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RE: SMB shares from soft raid volumes can't be mounted from remote server under Sonoma

@kaijujoe66 I have a Sonoma installation here. (both intel and M2)Set up File sharing. Clicked "i" (info button)added the R5 volume with +logged in...

3 years ago
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3 years ago
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RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@john-graham No this is unlikely to be a shingle issue. What would happen was rebuilds would start fast, then after about 10-20 minutes get much sl...

3 years ago
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RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@wisehaus the beta works correctly, on your system, correct? there is no issue running a beta, as the driver that loads the same release driver.

3 years ago
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