SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: May 5, 2026
Topics: 46 / Replies: 9132
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RE: Raid Failing

@nynex We will need to create a manual recovery for you. It may take a few days. but your volume should mount afterwards.

3 years ago
Forum
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RE: Softraid reports unreliable disk then seems to be OK?

Unreliable Sectors is one state that is often caused by power outages. the disk had a hard time reading a sector, so marked it as "unreliable". A cert...

3 years ago
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RE: Raid Failing

Please attach a SoftRAID tech support file (utilities menu). We can take a look.

3 years ago
Forum
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RE: An internal part of Softraid has stopped working - is fixed in later updates?

If your license gets you to 7.6, do that. It also supports Mojave

3 years ago
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RE: An internal part of Softraid has stopped working - is fixed in later updates?

Yes it has been fixed. I think it was a combination of SoftRAID 6 and Mojave. Another trick is you can certify using the SoftRAIDtool in terminal. t...

3 years ago
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RE: An internal part of Softraid application has stopped functioning properly

@happycamper Which error are you getting? A part of the SoftRAID Application failed? Or a part of the Monitor failed? You said your volume is mou...

3 years ago
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RE: My M2 Mac keep crashing

@markharsha This was working with 14.0? and with 14.1, the panics started? You did the upgrade with your enclosure connected correct? (I am check...

3 years ago
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RE: License renewal after expiration

@pdphoto Looks like you renewed earlier today for $99. So you should be OK.

3 years ago
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RE: My M2 Mac keep crashing

Please attach a SoftRAID tech support file, we can take a look.

3 years ago
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RE: Can I no longer upgrade my license?

@iftibashir Yes and we will no longer be tethering SoftRAID releases to MacOS releases. So 8 may come before MacOS 15.

3 years ago
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RE: Can I no longer upgrade my license?

@iftibashir If you have several enclosures, check the license on the newest one. If it is 3 years or newer, your upgrade is no charge. You...

3 years ago
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RE: Can I no longer upgrade my license?

@iftibashir Its based on your warranty, and if expired (3 years), then you need a Support plan. All upgrades are free when you have an active suppo...

3 years ago
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RE: Goodbye OWC / SoftRAID (yes, this is because of v6 upgrade pricing for OWC owners)

@iftibashir Your drives work fine in Sonoma, remember. We never restrict your access to your volume. You can even "Convert" them to Apple RAID, wit...

3 years ago
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RE: "Add Disk" Greyed out for RAID 5 - How to Add to the Volume

Sorry, we do not support adding drives to an existing RAID 5 volume to increase its capacity. Maybe someday. You need to backup/create the volume ag...

3 years ago
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RE: License renewal after expiration

@downunder Go ahead and "renew" now.

3 years ago
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