SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: May 9, 2026
Topics: 46 / Replies: 9132
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RE: License Renewal?

@steve223 There are tens of thousands of satisfied professional environment users who are using SoftRAID for production. SoftRAID is free during wa...

3 years ago
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RE: License Renewal?

@steve223 You are correct the site does not state explicitly all SoftRAID updates during the warranty period are no charge. The web site/sales pa...

3 years ago
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RE: Is resize issue fixed in 7.x?

@vladie Yes we intend to apply the fix to both APFS and HFS. that is partly why it is taking some time.This is the same as the "convert" code to co...

3 years ago
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RE: I need a paid Softraid Upgrade to continue using my paid Hardware???

@steve223 Please do not double post. Its not nice to other readers. If you purchased your enclosure with drives, it has a 3 year warranty and sup...

3 years ago
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RE: License Renewal?

@steve223 I am sorry, but this is how it is. MacOS has major changes every OS release for the past 7 years. It takes massive engineering to keep ...

3 years ago
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RE: License Renewal?

@steve223 You received a 3 year warranty with your enclosure I suspect. You are eligible for free support and all upgrades during the warranty peri...

3 years ago
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RE: Sonoma Issues

@koloa I am not close to a Sonoma machine, but I had a different build number.What computer are you running?Is this a clean install of Sonoma, or d...

3 years ago
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RE: Kernel Panics Softraid 7.5

@micheloupatrick We can only convert HFS volumes at present. We will be adding APFS convert as soon as we can. But it is not days away, probably close...

3 years ago
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RE: Kernel Panics Softraid 7.5

Notice: We have found root cause of this bug. While we cannot discuss the particulars, a fix will be coming in the not far future. Those who are exp...

3 years ago
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RE: Sonoma Issues

@koloa What build of Sonoma? We do not see this issue. thanks

3 years ago
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RE: Kernel Panics Softraid 7.5

@gvansteelant Apparently "LLC bus error from cpu2" is a MacOS sleep issue. Here is a comment on the Apple discussion forums: Seems unrelated t...

3 years ago
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RE: Kernel Panics Softraid 7.5

@jd1 So far, all panics are on NVMe blades. SO it could be either both your cards, or shuttle in the FLex 8. You cannot uninstall the SoftRAID dr...

3 years ago
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RE: Kernel Panics Softraid 7.5

@ajpro File a support case, so I can track you better. If you look at the top line of the Panic report (report to Apple), it is a DART panic?

3 years ago
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RE: Akitio Node Titan/Accelsior 8M2 Disconnecting MBP M1

@astrom The challenge for us is trying to support unusual issues like this, with third party blades. NVMe is unlike HDD's as they can have unique c...

3 years ago
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RE: Kernel Panics Softraid 7.5

@jd1 Yes this is the same panic. You cannot remove the SoftRAID driver, but you can try "uninstall SoftRAID" and see if it panics without the sup...

3 years ago
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