SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: May 11, 2026
Topics: 46 / Replies: 9132
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RE: softraid v7 kext fails because of a dependency resolution error

@andrewf I hope during this next year, the correct attention is paid to these issues at Apple. We have some hope on this, but we will have to wait ...

4 years ago
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RE: Exploring the Boundaries of Write Cache on Notebook Computers. It it safe to use?

This is a very complex area. The first thing to realize is disk drives store data in an oboard memory cache, which gets written out to the disks "late...

4 years ago
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RE: ThunderBay 4 mini showing failing drives even though it's only 9 months old.

@mkfortytwo You cannot use the Disk# to identify disks except on that connection. The SoftRAID ID, or disk serial number will give you the actual d...

4 years ago
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RE: Very slow read speeds

@mjsanders400 Not a red herring, you have proven it is not a SoftRAID issue. This is unusual. Just to be sure, try this: Create a RAID 0 volume...

4 years ago
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RE: ThunderBay 4 mini showing failing drives even though it's only 9 months old.

@rent Attach a SoftRAID Tech support file and I can confirm or deconfirm.

4 years ago
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RE: softraid v7 kext fails because of a dependency resolution error

@andrewf Its near impossible to review a kernel panic in a picture, always paste it into text edit, "Make plain text" and post the text file. To ...

4 years ago
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RE: Mac Studio shows drive Unmounted

Ignore this. This may be a fusion drive, (we do not support fusion drives) but in any case all that is happening is the SoftRAID app does not have dir...

4 years ago
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RE: Very slow read speeds

@mjsanders400 This is very strange. You need to try a new cable. This appears to be a bad cable, bad enclosure or bad disk. Cables are cheap, s...

4 years ago
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RE: Safe to install SoftRAID 7 on Monterey?

@wfiveash Absoluytely. You should "uninstall SoftRAID 7 first. then run 6 and reinstall. Note: Ventura is not supported by 6.x. But all other OS'...

4 years ago
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RE: softraid v7 kext fails because of a dependency resolution error

@andrewf I cannot discuss any details of our Apple discussions, but there is nothing to worry about here.

4 years ago
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RE: Very slow read speeds

@mjsanders400 Let me see a support file taken when you are getting 40MB/s writes.

4 years ago
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RE: Can anyone reproduce the M1 Kernel panics with RAID 5 and Ventura?

@fenwayfrank Thanks for the feedback. We do not get info on what is fixed in each release. If users at least have a workaround until there is a 100...

4 years ago
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RE: softraid v7 kext fails because of a dependency resolution error

@andrewf Your analysis is pretty accurate. the extensions cache failed to update. No this is not normal (on a clean install for example). Apple i...

4 years ago
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RE: Very slow read speeds

36MB/s? Please save a SoftRAID tech support file and attach it.

4 years ago
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RE: restart loop issue

So I can be sure of the cause, connect the enclosure, when it crashes, disconnect it. Then on restart, "report to Apple", click details, and copy/past...

4 years ago
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