SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: May 11, 2026
Topics: 46 / Replies: 9132
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RE: Mac Display going dark on energy saver unmounts the Thunderbay4 with thunderbolt 3 connections.

@ufoclub1977 Attach a SoftRAID tech support file, so I can see. To be aware, I want to always differentiate between disks ejecting and they show ...

4 years ago
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RE: Out-of-sync disk + cannot mount volume

@nvanlith4gmail-com Your missing disks are physically missing. What enclosure are they inside of?

4 years ago
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RE: Safe to install SoftRAID 7 on Monterey?

You can see if others have any issues, yes. Ventura is very different, but not many "new" issues with the upgrade. Some users were missing volume ic...

4 years ago
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RE: Mac Display going dark on energy saver unmounts the Thunderbay4 with thunderbolt 3 connections.

@ufoclub1977 the two drives did not come back, when the rest did? Look at the enclosure if this is still the case. Are any lights flashing at all...

4 years ago
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RE: Out-of-sync disk + cannot mount volume

@nvanlith4gmail-com I do not have any labels, but I have seen this issue for over 5 years, starting with (if I remember) the original 850 Pro drive...

4 years ago
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RE: softraid v7 kext fails because of a dependency resolution error

@andrewf I mentioned this to our engineer, who suggested you post this to the Apple developers forum. This is unlikely to affect SoftRAID, but is...

4 years ago
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RE: Cant start up MacStudio with Thunderbay 4 attached

@jirka Ventura beta's did fix this. then the release brought some back. I don't understand if it is the same issue, partially resolved, if the "fix...

4 years ago
Forum
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RE: ThunderBay 4 mini showing failing drives even though it's only 9 months old.

@mkfortytwo go to macsales.com/support and request a return. the reallocated sectors are all you need to indicate to demonstrate a failing drive.

4 years ago
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RE: ThunderBay 4 mini showing failing drives even though it's only 9 months old.

@mkfortytwo Yes you have a failing disk, it is predicted to fail, based on our experience. If you bought these included with your enclosure, we off...

4 years ago
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RE: Cant start up MacStudio with Thunderbay 4 attached

@jirka Have you ever been able to use it? (No data on the disks?)

4 years ago
Forum
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RE: Out-of-sync disk + cannot mount volume

The problem is the APFS volume directory is damaged. this is why the volume cannot rebuild. if the volume were OK, then it would rebuild. Sadly ther...

4 years ago
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RE: I don't understand

go to this page to manage your license. Yes your upgrade will be free, if your enclosure is under warranty. but you need a 7.x license. When you ...

4 years ago
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RE: SoftRAID 6.3 Certify SSD Problem

@mbt_utp I have seen for 5 years now, Samsung releases flash media with compatibility for PC's only. then, after weeks/months, they release the "Ma...

4 years ago
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RE: ThunderBay 4 mini showing failing drives even though it's only 9 months old.

There must be a cause to this. Attach a SoftRAID tech support file, we can look.

4 years ago
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RE: Nothing is ever easy with SoftRaid

@steve223 Driver work is not trivial. that is all I will say on that.

4 years ago
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