@matty Attach a new SoftRAID support file.

SO for me to be clear:you bought 4 drives, replaced them. One appeared defective and you replace it. (A good reason to "certify disks", even thought i...

@clem Try to avoid double posting, it makes it confusing for others. Thanks for your patience and glad I could send a link to download 8.5. Norma...

Yes, OWC is still in business, we are fulfilling orders, etc. However, we have a very serious problem with all our web properties, that we are worki...

Here is a link. It will only last for 3 days, so download it now.Use SoftRAID in trial mode until the license server is working again.

Its possible, but requires some terminal expertise and appropriate risk. Lets assume you are backed up. remove all drives, but the failing and new...

@doc52 Minor bug. User interface issue only.

My guess is the MOnitor is crashing. Attach a SoftRAID tech support file (Utilities menu) and I can take a look.

@spy90 This is often caused by a disk that is hanging, or not responding for too long. At leat part of this panic was fixed in the latest Sequoia, ...

@willymss Say thank you to intel. they have confused everyone on what is Thunderbolt and what is USB. They use the same cables. Thunderbolt suppo...

@willymss This is a start. It does not work with USB. First, determine if your computer fully supports Thunderbolt. Second, if it does, you need ...

Is your enclosure Thunderbolt? or USB? (look at invoice)

@wfiveash I don't have an explanation for the 18 updated blocks. They could have been on a (so far) unused part of the volume. When we run tests,...

Try this: in the Windows task manager, terminate the SoftRAID helper file.

@wfiveash The validate in question was your January validation. So far on this validate, zero blocks were updated. Correct? Were there any kernel...