SoftRAID Support
@softraid-support
Admin
Member
Joined: Aug 28, 2015
Last seen: Apr 27, 2026
Topics: 46 / Replies: 9131
Reply
RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex I would try to RMA all 4 blades, to get the other 3 with firmware updates, which I believe there are for your blades. It may help with the...

1 year ago
Reply
RE: Unable to remount volume

@spy90 Restart, then try again. Unusual for DW to crash. No error message from it?

1 year ago
Reply
RE: Serial Number will NOT work. Activation error.

@nomatterhowgood There are hundreds, if not thousands of preferences, and this has to be related to networking. So, no, I don't think you can chang...

1 year ago
Reply
RE: Serial Number will NOT work. Activation error.

@nomatterhowgood that is not connected to the license issue. the pause you see is the SoftRAID App calling up the license server for activation, no...

1 year ago
Reply
RE: Unable to remount volume

@spy90 I want to make sure you understood me. Physically pull the disk out, so it is not part of the RAID for now, then restart. Do not reinsert th...

1 year ago
Reply
RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex Drive Savers is the one place that could perhaps recover the data, but is expensive to do so, as it requires a clean room and very spec...

1 year ago
Reply
RE: Serial Number will NOT work. Activation error.

@nomatterhowgood If you disable that automation and restart, what happens? We do not have any feature in SoftRAID that uses/requires automation.E...

1 year ago
Reply
RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex I believe the blades are independent generally, but will ask around...

1 year ago
Reply
RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex I put the request to be sure the disk is wiped into your RMA request. Note: Totally failed disks like this, you absolutely cannot re...

1 year ago
Reply
RE: Unable to remount volume

@spy90 Its possible the disk you added is faulty. What if you pull out the disk an inch, then restart? Does the volume mount?

1 year ago
Reply
RE: Serial Number will NOT work. Activation error.

@nomatterhowgood This is a new to me thought. I don't see how it is related, but dont know how SoftRAID got added to any automation tasks.

1 year ago
Reply
RE: Unable to remount volume

Please attach a SoftRAID tech support file.

1 year ago
Reply
RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex I wish I could but no one can easily predict failure on flash media. We added a couple additional tests, but its too new still to have ...

1 year ago
Reply
RE: SoftRAID Cannot Initialize Disk Utility Formatted APFS

@hoss713 What you likely missed was you need to select the specific disk to initialize. All disks need to be in SoftRAID format to create a volume ...

1 year ago
Page 28 / 614
close
open