Attach a SoftRAID tech support file and I can take a look.

My preference is what you thought, unmount, wait a minute (or until no more lights flashing, then power off or shutdown.SAhutting down should be enoug...

@nomatterhowgood This will guarantee we can fix it. I need to create a support case for this. We will reach out through Customer Service emails, an...

The SoftRAID driver always is loaded with MacOS. so this means that it is a file system/directory/APFS related issue. Did the MacOS update go smo...

@nomatterhowgood I have to get where we pull the Computer ID, its a long number, not the serial number...

@nomatterhowgood Another idea:Can you get to this page for offline activation

@nomatterhowgood Here is all I can offer:1) we would need a clone of your system. (We could ship a drive to clone it). Then we can investigate. Wit...

@seth-goldin This is a Windows error, figure out what is holding the volume open, SoftRAID does not manage volume file systems.

@seth-goldin What does SFC /SCANNOW show? The command lines should work. I presume you are using these as an admin, not in restricted mode?

@seth-goldin Use the system tray icon in the system tray area of the taskbar, right-click on the Safely Remove Hardware and Eject Media icon. If...

@nomatterhowgood This proves that your computer can reach the License Server. Now to figure out what blocked it. At least we know it is in MacOS.

@nomatterhowgood The IP address changes, but try this in the terminal.app:ping You can cancel with command . or quitting terminal. this wi...

@guitarflex Your clarification indicates its unlikely you need to update the other two. Again, the CS rep you speak with should know. I am not in t...

@guitarflex Probably not, but ask your rep. they will have access to all the suitable documentation. Its my understanding that only the P12 might n...

@nomatterhowgood Different "code paths".the check for updates is a totally different address than the license server. But it is a good point.Let me...