@nomatterhowgood The problem is not the license, its the activation server. Your computer cannot reach it for whatever reason. Do you have anything...

@nomatterhowgood There is a bug somewhere, either in your OS, or SoftRAID. Can you post a support file saved while network was disabled. I tested t...

@lilapmr Backup IMMEDIATELY. You have two failed disks. And plan to buy new drives, perhaps a new enclosure, as it appears to be 8 years old. Bette...

@nomatterhowgood There must still be some network access. If you disable wifi and disconnect the ethernet cable, and enter your license, you will g...

@nomatterhowgood SoftRAID 5 licenses could start with any digits. Current licenses must start with SR. We put that error up any time there is a lic...

@nomatterhowgood There was a bug introduced in the store that was not updating certain license types. Your license is now activated correctly...

@nomatterhowgood When yoi disable wifi and ethernet, try quitting SoftRAID and relaunching, then activate. You should get a dialog box about offlin...

@lilapmr MacOS would put up a dialog box telling you. You can only rebuild a "healthy" volume. Fixiung out of sync, or failed disks have no effec...

@wfiveash Its a "feature request" actually. We have it entered as a feature request, but no specific fix date yet. There are several command line f...

@johnnyfriday There is no product called SoftRAID standard! You "purchase" a Standard license and enter it. There is only one version of the SoftRA...

@johnnyfriday For now, yes that is the workaround. I cannot find a better one. Until I can make it happen in house, engineering does not really kno...

Sorry for this, that is an inaccurate response.There is possibly a problem with your system, however. Or some anti malware or IT management app, that ...

@lilapmr After "recover failed disks" you need to validate the volume, to regenerate the parity.Is your volume mounting read only or normal read/write...

@johnnyfriday Purchase SoftRAID Standard, which is free. It has limited features, but gives what you want.

@lilapmr Is it mounting read/write? Then use "recover failed disks" and validate. Consider updating your backups first. Then you can replace one,...