SoftRAID Support
@softraid-support
Admin
Member
Joined: Aug 28, 2015
Last seen: Apr 28, 2026
Topics: 46 / Replies: 9131
Reply
RE: Installing 8.5 for First time

Yes, your enclosures are "plug and play" when it comes to mounting on any MacOS system. We also offer SoftRAID Standard, which has limited features, b...

1 year ago
Reply
RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex Sorry, no, that bug is not addressed. This was primarily a driver update for Sequoia. (and the Windows version has many updates.)

1 year ago
Reply
RE: Replaced two failing disks but can't add new ones or mount the volume

Put the two failing disks back in and see if your volume mounts. Then you can remove ONE disk and "add disk". then let it rebuild. Then you can do thi...

1 year ago
Reply
RE: New Chassis and all new Drive Certification Failure

@mpschaefer Storage should be seamless. Its not, sadly. glad you have everything working now.

1 year ago
Reply
RE: Newly downloaded SoftRAID 8 for trial period fails

@barrysharp We are considering it, but would rather fix the root cause of this, which we are still investigating.

1 year ago
Reply
RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex When we have a solution, we will create a beta for it. Did you create a different email account for your purchase? I only see the SR7...

1 year ago
Reply
RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex Engineering will be investigating this. They are certain this is just a user interface bug. What you sent was fine.

1 year ago
Reply
RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex Updating MacOS on an external will not update files on another volume. That would be a very evil tihng to do by MacOS.

1 year ago
Reply
1 year ago
Reply
RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex The best way to chase this down is for me to be able to reproduce this. I will keep working on it, what I skipped before is you only sa...

1 year ago
Reply
RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex Starting with Ventura, the SoftRAID driver is "fixed". With Monterey, you can reinstall the driver, yes. And go back, but you have the ...

1 year ago
Reply
RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex Maybe I saw your older license (7.x) only. It does not really make much difference until you upgrade to 8, however. Send me a supprot...

1 year ago
Reply
RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex Maybe set it to 5 minutes, these are tight enclosures. I reset your license out to August, BTW.

1 year ago
Page 31 / 614
close
open