Last seen: Apr 28, 2026
@guitarflex I think I see the 18.4 problem. The issue is not in the main window, its only when you create a volume using the disks labeled Daily...
@henryn2md In order for Apple to fix this, they will need a reproducing system. I do not see this in house. If you do a temporary "clean install"...
@guitarflex I did pull disks out of inventory and did not see this. I do not even see it with your supprot file, which is the odd thing, and which ...
@henryn2md Maybe it is a clue we can bring up to Apple, for fixing, however, interesting that it fails later. That proves there is a bug in the OS ...
@peterinjapan The drives are "Missing", indeed. This is a hardware issue, not MacOS or SoftRAID. If you send the other licenses, I won't post the...
@mpschaefer If it is our enclosure, you can also contact customer service and get it replaced, we warranty the cables also. Glad this had a simpl...
@henryn2md Actually very elegant! Its a shame this has to be done, but it works. I will pass it on to others if need be. thanks
What is your license number? I may need you to get an account at the software store, but can get you a 7.x license with the same subscription period a...
Let me figure this out. First, attach a SoftRAID tech support file. This will tell me most of what I need to know. Check the license under the enclo...
@stban Great! Run Disk Warrior, scan the volume. At the end, click "Preview", not replace. Scan through your files, open a few. If you are happy,...
@stban That is the problem cause I was looking for. A volume must mount "read write" (be undamaged) to rebuild. Disk Warrior is your friend her...
@stban I need to investigate, but at the same time, I see your volume is now mounted. Did it mount "normally", or, with a warning that it was damag...
@mpschaefer My opinion this was a bus error, or cable error (or jiggled cable?). All more or less happened at the same time, it does not appear one...
@stban Quit and relaunch SoftRAID app and try again. if that does not work, attach a new support file.
Attach a SoftRAID tech support file. Also, try running DriveDx, in trial mode, which can get SMART data over USB (SoftRAID does not ship a USB SMART d...
