Last seen: Apr 28, 2026
Attach a SoftRAID tech support file.
@jpperry Problem is some of these units only have a 1 year warranty, unless you purchased with drives, then it is three years. Contact customer s...
@stban Cancel the rebuild, then try. (Utilities menu to cancel)
@jpperry Strange behavior. How old is this enclosure?
NO this is not correct, when drives spin down from macOS, they all spin down. I don't think I have ever seen your behavior. there is no "reason" for A...
@stban Lets try this:Select your volume tile in SoftRAID "recover failed disks" do NOT validate. restart. does your volume mount?
We do not support adding disks to a RAID volume, sorry.SoftRAID has no practical volume size limit, and supports up to 16 drives per volume. You can h...
@guitarflex This disk has other volumes on it. Do you need to remove them? (initialize the drive will clear up the partition maps.)
@guitarflex I found the same model drive (different capacity, however) and do not see this issue. Can you attach a screen shot of the expanded disk...
@vladie Sorry this did not work. Glad you are up and running now.
Time Machine does not let go of the volume. Disable Auto backups, manually unmount the volume and try again.
SoftRAID is not a file system driver. We do not manage anything inside the volume. Disk Utility First Aid can be used on SoftRAID voliumes, although i...
@mustgroove That is the feature we need to add, adding feedback will also input into the log.
@mustgroove No we have not added this yet. If a certification fails using terminal, it should spit out the drive and error. I would have to test ...
@guitarflex Yes if you pull it out, push it in, it should show up and rebuild.

