SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: Apr 28, 2026
Topics: 46 / Replies: 9131
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex Chat probably cannot assist, they have no hardware available. You want us to take a Studio, connect Toshiba drives, create a R5 volum...

1 year ago
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RE: Conversion Paths with SoftRAID

I do not know what you are asking....

1 year ago
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RE: RAID0 to RAID4 by adding two extra drives?

@smayer97 Sorry no. We do not support adding disks to a volume to increase capacity. That requires re-arranging all data on the volume.

1 year ago
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex I am pretty sure, yes. the problem is one bug may cover up another and there is no way to be sure, until MacOS is fixed.

1 year ago
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RE: RAID0 to RAID4 by adding two extra drives?

We do not have a way to add two disks. Just backup and create a new volume.

1 year ago
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex I believe if you wait until the fall, there may be a fix for this problem in MacOS. In the meantime, unmount, unplug your drives is t...

1 year ago
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RE: Problem with OWC 32TB HDD Mercury Elite Pro - Catch-22

@lars SoftRAID is correctly reporting. You created a 4 drive RAID volume, then "removed" a disk. SO it is operating without redundancy currently. ...

1 year ago
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex Let me ask around Monday or Tuesday if there are any other ideas for you.

1 year ago
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RE: Disappearing Volume??

This likely means your thunderbolt bus is unstable. Save a SoftRAID tech support file and attach it. If the forum does not allow you to, go to filetra...

1 year ago
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RE: Mac Restarts Since SoftRaid 8.3

@jdramsey Do this then. Go to filetransfer.io and create a link to the file and post the link here.

1 year ago
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex Thunderbay 3, meant any Thunderbay (or other device) with Thunderbolt 3.I will test this today, I thought Sequoia fixed this.

1 year ago
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RE: Mac Restarts Since SoftRaid 8.3

@jdramsey A wordpress update broke this for most users, sorry. Try "compress" the file to a .zip and attach it.

1 year ago
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex Good luck.BTW: Let the Genius bar know there is a Apple bug report filed on drives spinning up during hibernate mode. Every 45 minute...

1 year ago
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RE: Spin down of HDDs

@sschifrin This trash behavior is MacOS. the drives spinning down is also and a result of how HDD's take time to spin up. "energy star" is what r...

1 year ago
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RE: Problem with OWC 32TB HDD Mercury Elite Pro - Catch-22

@lars Its no problem. I think the official email says it will take state day or two, for "legal" reasons and so we can beat expectations. general...

1 year ago
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