SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: Apr 28, 2026
Topics: 46 / Replies: 9131
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RE: License shown as restricted and features disabled after renewal last week

@kevwil This has nothing to do with the SoftRAID driver, which is actually installed by MacoS. Even without SoftRAID, your volume will mount. Thi...

1 year ago
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RE: License shown as restricted and features disabled after renewal last week

@kevwil I do not see a problem. Your license renewed. If you are running SoftRAID 8.3, it should display in the UI. (there was a bug talking to the...

1 year ago
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RE: License shown as restricted and features disabled after renewal last week

@kevwil No, but when this happens, we often have to fix it that way. There were some bugs earlier in the year that we fixed most of, but there are ...

1 year ago
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RE: SoftRAID License Activation Error

@esala002 Should be fixed now, deactivate/activate your license

1 year ago
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RE: SoftRAID 8.3 having issues with MacOS Sequoia 15.1

@lychee128 Thanks, yes, other users made the same discovery, that 15.2 fixes this issue, which is great! (we cannot comment before users start publicl...

1 year ago
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RE: SoftRAID 8.3 having issues with MacOS Sequoia 15.1

@kenh We do not support adding disks, to increase capacity sorry, you wold need to delete your volume and create a new one. Sorry!

1 year ago
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RE: SoftRAID 8.3 having issues with MacOS Sequoia 15.1

@kenh I assume you mean you want to replace all the disks in the volume? Then you would use "remove disk", pull it out, then "initialize disk", the...

1 year ago
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RE: Thunderbays spin up/down behavior - too frequent, long delay in loading data into finder

@syberyan This is a well known MacOS bug. You can even "zero" the disks, so no partition maps, no volumes and this will happen. Initialize them as ...

1 year ago
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RE: Resize (Expand) Volume Failing

@zisper Are you attaching a support file? (the extension ends in .sr_supt)? Not a "log"?

1 year ago
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RE: SoftRAID License Activation Error

Should be fixed now. You may need to deactivate/activate your license to see it.

1 year ago
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RE: Resize (Expand) Volume Failing

@zisper It should be working now. Let me know.

1 year ago
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RE: Smart staus not visible

We are waiting for MacOS to support SMART over USB, which it currently does not. There is a SMART-SAT driver, open source you can try to install. Or g...

1 year ago
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RE: Resize (Expand) Volume Failing

An update to wordpress cased the problem. You should be able to attach now.

1 year ago
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RE: Creating a Softraid mirror with primary disk using partition on internal SSD, secondary disk using partition on external SSD?

No, a SoftRAID non RAID volume still has the SoftRAID partition map, and MacOS does not allow anything but a standard macOS partition map to be bootab...

1 year ago
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RE: Creating a Softraid mirror with primary disk using partition on internal SSD, secondary disk using partition on external SSD?

@smayer97 This is Apple. they started preventing installing MacOS on SoftRAID volumes in 10.13. But you could work around it, or clone to it. no lo...

1 year ago
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