SoftRAID Support
@softraid-support
Admin
Member
Joined: Aug 28, 2015
Last seen: Apr 28, 2026
Topics: 46 / Replies: 9131
Reply
RE: Me too. Premium license will not activate

@jccrtv I found the problem and fixed it. You should be good now!

1 year ago
Reply
RE: Me too. Premium license will not activate

@jccrtv Send it, I won't post it and can check it.

1 year ago
Reply
RE: Me too. Premium license will not activate

@jccrtv I still have not seen your case, for some reason.Are you using "copy/paste" to enter your license? You are getting "invalid license", which...

1 year ago
Reply
RE: Unable to Erase | Delete Volume SoftRaid v8.3

Here is a brute force way, as someothing is hanging onto your volume or volumes.shut down, disconnect your drives, and startup. Pull our half the di...

1 year ago
Reply
RE: New Premium License Will Not Activate

@jakep I have your case in the support system, we can continue this there.

1 year ago
Reply
RE: Me too. Premium license will not activate

@jccrtv Strange, as I do not see any active case with your email. Can you try once more?We are investigating this issue....

1 year ago
Reply
RE: Me too. Premium license will not activate

Maybe the case was not submitted for some reason, as I do not see it. Did you submit it here?

1 year ago
Reply
RE: New Premium License Will Not Activate

@jakep Attach a SoftRAID support file here. Maybe I can see something from your system.

1 year ago
Reply
RE: Resize (Expand) Volume Failing

@zisper Lets move this to SoftRAID support then. When you get the response from us, then you can attach a support file.

1 year ago
Reply
RE: Kernel panic reboot once a day or once every few days

@sergey Same thing. No need to post panic logs here, they are in the support file. I was just showing an example. SoftRAID is not in the backtrac...

1 year ago
Reply
RE: Kernel panic reboot once a day or once every few days

I do not see the cause of the panics... "panicString" : "panic(cpu 7 caller 0xfffffe002eaae574): os_refcnt: overflow (rc=0xfffffe24d5fb71f0) @refcnt.c...

1 year ago
Reply
RE: Resize (Expand) Volume Failing

@zisper Strange... other users are attaching support files. Are you using anything unusual for browser/file system utilities?

1 year ago
Reply
RE: New iMac M4 setup

This has been the behavior for 15 years, except for a couple years on ARM computers. That is our intent, that a SoftRAID volume should always mount.

1 year ago
Reply
RE: New Premium License Will Not Activate

An Activation error means SoftRAID cannot reach the license server. What if you disable ethernet? You should get an option to use off line activatio...

1 year ago
Reply
RE: Add disk to Raid 5 array

@thecodingart Its a lower priority because we have a few things to do first. Hopefully someday.

1 year ago
Page 54 / 614
close
open