Last seen: Apr 28, 2026
@jccrtv I found the problem and fixed it. You should be good now!
@jccrtv Send it, I won't post it and can check it.
@jccrtv I still have not seen your case, for some reason.Are you using "copy/paste" to enter your license? You are getting "invalid license", which...
Here is a brute force way, as someothing is hanging onto your volume or volumes.shut down, disconnect your drives, and startup. Pull our half the di...
@jakep I have your case in the support system, we can continue this there.
@jccrtv Strange, as I do not see any active case with your email. Can you try once more?We are investigating this issue....
Maybe the case was not submitted for some reason, as I do not see it. Did you submit it here?
@jakep Attach a SoftRAID support file here. Maybe I can see something from your system.
@zisper Lets move this to SoftRAID support then. When you get the response from us, then you can attach a support file.
@sergey Same thing. No need to post panic logs here, they are in the support file. I was just showing an example. SoftRAID is not in the backtrac...
I do not see the cause of the panics... "panicString" : "panic(cpu 7 caller 0xfffffe002eaae574): os_refcnt: overflow (rc=0xfffffe24d5fb71f0) @refcnt.c...
@zisper Strange... other users are attaching support files. Are you using anything unusual for browser/file system utilities?
This has been the behavior for 15 years, except for a couple years on ARM computers. That is our intent, that a SoftRAID volume should always mount.
An Activation error means SoftRAID cannot reach the license server. What if you disable ethernet? You should get an option to use off line activatio...
@thecodingart Its a lower priority because we have a few things to do first. Hopefully someday.

