SoftRAID Support
@softraid-support
Admin
Member
Joined: Aug 28, 2015
Last seen: May 1, 2026
Topics: 46 / Replies: 9131
Reply
RE: SoftRaid 8 Volume will not mount after disk failure

@tomicle Possible it was the drive failing throwing noise onto the Thunderbolt bus, causing damage to the volume directory, I do not know. Its pr...

2 years ago
Reply
RE: SoftRaid 8 Volume will not mount after disk failure

The volume directory is very damaged, macOS cannot recognize the file system on it. I can perhaps see why Disk warrior is crashing. try one or two mor...

2 years ago
Reply
RE: An internal part of Softraid application has stopped functioning properly

@davo Your license is perpetual, but not free upgrades and support. With macOS "15" SoftRAID 7.6.1 is not going to work. So you can keep using 7.6....

2 years ago
Reply
RE: Common questions and Answers

@steve223 Keep in mind with your comparison that very few RAID enclosures stay "single" for more than 3 years in any production enviropment. While ...

2 years ago
Reply
RE: Common questions and Answers

@steve223 Just deactivate/activate to have SoftRAID "phone home". I had a promise R6 and it was inoperable after M1's were released. no managemen...

2 years ago
Reply
RE: OWC ThunderBay 4 on SoftRAID 7.6.1

@dabee Any licernse which is "active" (has not expired) is Premium. A Standard license has never been purhased, is free and SoftRAID says "standa...

2 years ago
Reply
RE: Common questions and Answers

@steve223 We extended your license until end of the year. We hope you will be pleased with functionality, the email support, the upgrades coming an...

2 years ago
Reply
RE: OWC ThunderBay 4 on SoftRAID 7.6.1

@dabee Both are true. Standard is very limited however, but reassures users who only want bare bones functionality, that their volume will continue...

2 years ago
Reply
RE: Common questions and Answers

@steve223 It took a while to get approval, but because of your incidents, we can extend your support for a year. I need your license number.

2 years ago
Reply
RE: SoftRaid 8 Volume will not mount after disk failure

@tomicle Attach a SoftRAID tech support file and I can take a look. If the problem is "outside" the volume, ie, the partition maps, we can help.

2 years ago
Reply
RE: OWC ThunderBay 4 on SoftRAID 7.6.1

@dabee I do not know. Maybe a bug on the license server? Maybe something in SoftRAID? Unless I see more similar cases, I do not have an answer for ...

2 years ago
Reply
RE: OWC ThunderBay 4 on SoftRAID 7.6.1

@dabee You have a newer license that has not expired. Enter that. This is a Premium License, that has expired support, i.e, a SoftRAID standard l...

2 years ago
Reply
RE: SoftRAID 8 and RAID 4 external Arrays

@henry-in-florida Remember as of 13.3, there are no driver updates, that all is controlled by MacOS. And SoftRAID disks/volumes do not care what ...

2 years ago
Reply
RE: SoftRAID 8 and RAID 4 external Arrays

@henry-in-florida I do not have enough experience to recommend anything else, no. Sorry for this. I guess restoring is the only way.

2 years ago
Reply
RE: Driver can no longer be uninstalled from the Menu in SR8.0?

@henry-in-florida You simply cannot downgrade the driver. MacOS determines which driver loads. Ventura 13.3 loads 7.5. Sonoma from 14.0 to 14.3...

2 years ago
Page 84 / 614
close
open